“Jamie-Leigh was informative, helpful and friendly. She listened to exactly what I needed, then sorted everything quickly and efficiently. A definite credit to you company.”
“Aadam was extremely helpful with the phone call sorting me out with getting online with Octopus energy when I'd moved into a house with a key meter. Very simple procedure and well handled, thank you Aadam.”
“Spoke to Hussein today regarding my pending switchover from British Gas. He was extremely helpful and knowledgable with regards to my query. Call was answered within a minute, which was refreshing, however there was a lot of background noise which made it difficult to hear (not really Husseins fault, just some general feedback).”
“Jay Bradbury was professional, courteous and responded to my queries in no time at all …. pulled out every stop to meet tight deadlines out of both of our control. Informative of updates to the close of the query; Customer Service at its best and should be recognised for such.
Thank you Jay …. Sharon”
