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Octopus energy Reviews

4.4 Rating 9,929 Reviews
84 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 10th October 2025
Ray Armstrong
Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
90
Anonymous
Anonymous  // 01/01/2019
“Knowledgable and sorted the issue perfectly”
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Posted 1 year ago
“Excellent customer service.”
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Posted 1 year ago
“Always a quick helpful response 👍 really appreciated”
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Posted 1 year ago
“Vic was most helpful. Her communication skills were very good. She answered my query and I was very satisfied. I have been with Octopus for many years and never experienced any problems.”
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Posted 1 year ago
“Impressed with Emily easy to listen too and understood what I wanted”
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Posted 1 year ago
“Jay Bradbury has been amazing! He responded & dealt very quickly and efficiently to my inquiries. Although my referrals did not work, he was super helpful and in the end made me super happy! Well done Jay and Octopus energy is lucky to have you!”
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Posted 1 year ago
“Amazing to deal with, easy and did what he said would do straight away”
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Posted 1 year ago
“so easy! I called.....no endless menus to navigate, answered by a REAL PERSON in about 30 seconds. Sidra was extremely efficient, pleasant, funny all at 5pm. Solved my query, gave me the best rates without me asking, all n all a very good experience.”
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Posted 1 year ago
“My phone call was dealt with efficiently and promptly”
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Posted 1 year ago
“Waverley was extremely help and we were able to sort everything out.”
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Posted 1 year ago
“Quick and efficient.”
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Posted 1 year ago
“We have just spoken to Gemma about our tariff and she was super helpful, clear, and professional. Impressive service, thank you! Mark”
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Posted 1 year ago
“My phone call was answered by Hazel within a couple of minutes. She dealt with my enquiry straight away. I received an email straight after the call confirming my request. Thank you Hazel.”
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Posted 1 year ago
“Dealing with helpfull staff and didnt have to wait long to be connected .”
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Posted 1 year ago
“An extremely quick response to my phone call and my request was dealt with quickly and easily by Waverley. Thank you Waverley and thank you Octopus!”
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Posted 1 year ago
“It was a pleasure speaking with Emily today. She dealt with my enquiry efficiently by helping me choose the best tariff for me and in doing so helped me reduce my costs. I have been with Octopus for a few years now and I have always had great service by all staff.”
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Posted 1 year ago
“All good, thank for clarity and support”
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Posted 1 year ago
“Precis and extremely helpful staff member”
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Posted 1 year ago
“Waverly handled my inquiry efficiently and cheerfully. And I am a customer for another year!”
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Posted 1 year ago
“Friendly, helpful, clear. The best energy company in the UK.”
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Posted 1 year ago
Octopus energy is rated 4.4 based on 9,929 reviews