“My phone call was answered by Hazel within a couple of minutes. She dealt with my enquiry straight away. I received an email straight after the call confirming my request. Thank you Hazel.”
“It was a pleasure speaking with Emily today. She dealt with my enquiry efficiently by helping me choose the best tariff for me and in doing so helped me reduce my costs. I have been with Octopus for a few years now and I have always had great service by all staff.”
“Waverly was very efficient regarding my call today. I phoned to say that I wanted to stay with the Fixed 12 month contract for gas and electricity starting Sept 16th.
Waverly delt with it within a couple of minutes Thank you”
“I was assisted with a query by Carys who was very very helpful and pleasant .The matter was dealt with very quickly .I am very grateful to Carys for the service provided
Thank you
Karen”
“I have received a really friendly and professional service and support from Waverley at Octopus Energy, nothing was too much trouble and she sorted out the problems we encountered with the remote reading of our smart meter.”
“Toni was brilliant sorting out the problem. She got straight to the cause and I was able to go Intelligent Go up and running after my call. Thank you. Great work.”
