“Natasha was extremely helpful, patient and friendly. She answered and resolved all my queries without any problems. She was also very efficient and professional. Good job!!”
“I gave wrong meter reading so I called up to
explain and to give a new meter reading.
I spoke with Hazel and problem was sorted in
less than two mins. Very polite very professional job done.
Thanks Hazel
Brian”
“It was a delight to speak to Emma today. I had had a harrowing experience with my present supplier UW. I swapped from Octopus to this other company about five months ago and have not been satisfied in any way with the customer service. In fact, I have been hugely frustrated until I rang emma this morning and asked if I could rejoin Octopus. She assured me that this could be done without my having to do anything myself and I was extremely pleased and look forward to rejoining Octopus. I can not speak highly enough of her.”
