“I spoke with Alex today to switch from OVO Energy to Octopus Energy. She was very helpful and friendly and the switch was completed in a few minutes. Compared to my experience with OVO this was night and day. Many thanks.”
“I spoke to Joshua (and in a previous call to Tuf) and as usual with Octopus they were great to deal with and sorted everything out as needed. Joshua was very clear, helpful, addressed a range of questions well, and sorted out a domestic supply matter as well as setting up the new business account. Thank you.”
“I spoke to Emily to switch to octopus today and she was very helpful and friendly and made sure I understood everything that was happening. Really lovely staff and service:)”
“I have been with Octopus for a few years now and have, unfailingly, always had prompt, courteous and properly considered responses to any queries I have put their way with follow up to ensure that I am happy with the response. My latest concern about smart meters brought a reassuring and informative reply from the lovely Eloise. All good!”
“Radhika was very thorough in providing me with the information I needed in order to be able to make the right decision as to what tariff will be the best for me. Radhika was very efficient, professional and patient. Thank you for your support today and I look forward to joining Octopus.”
“Thomas was was extremely efficient clear and concise on our call today . He was knowledgeable about your business offerings and set up everything for us on the call 10 out of 10 service”
“Dexter, was great yesterday. He helped me with a new meter switch over and a change of details for two other accounts I have with you. It took almost an hour to complete all the tasks and he made me feel relaxed and comfortable throughout.”
“I recently joined Octopus Energy, and I had a fantastic experience thanks to Greg Jackson. She was absolutely lovely, incredibly helpful, and made the whole process smooth and stress-free. Her professionalism and friendly approach made me feel confident in my switch to Octopus. It’s refreshing to receive such great customer service, and I truly appreciate the support. Thank you, Greg, and the Octopus team!”
