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Octopus energy Reviews

4.4 Rating 9,929 Reviews
84 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 10th October 2025
Ray Armstrong
Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
90
Anonymous
Anonymous  // 01/01/2019
“Spoke to Sam, and he explained everything in one minute, as always, very nice people to deal with. If you are with British Gas or any of the other providers of energy. Big mistake. Love and power Octopus. No I don't work for them I am a Bus Driver and have been with them for over 3 years.”
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Posted 11 months ago
“Quick getting through on the phone very pleasant call handler. Question answered Thank you”
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Posted 11 months ago
“I spoke customer service she’s really kind Leila she’s friendly thank you”
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Posted 11 months ago
“Contacted Amaan via email, very helpful and my query dorted in record time. All to my complete satisfaction.”
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Posted 11 months ago
“I had my query resolved by Vic. Supportivr and helpful people.”
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Posted 11 months ago
“I spoke to Lauryn who was very helpful and resolved the issue promptly. Very good service.”
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Posted 11 months ago
“Friendly helpful advice. Very efficient and knew all the answers to my queries. Followed up straight away with an email confirming everything we had discussed”
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Posted 11 months ago
“Spoke to Carys today for a meter reading and she was very polite and friendly.”
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Posted 11 months ago
“Someone came to the door to read the meter but didn't show me the id. I rang octupus and spoke to a nice man and he put my mind at rest. I submit my readings on line anyway.”
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Posted 11 months ago
“She's was very happy friendly polite and willing to help me . That's something is hard to find these days . She was very welcoming . She solved my problem straight away and answered the phone with waiting 5 seconds . Thank you for my help and keep the good work up . I would like her to see this review so she can see the good work she is doing”
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Posted 11 months ago
“My WHD is a happy receipt. Thank you, now we can face winter with a smile. It will be a great help.”
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Posted 11 months ago
“Amazing customer service provided by Terry”
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Posted 11 months ago
“Excellent customer service”
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Posted 11 months ago
“Today I spoke with Lorcan. He was extremely friendly, helpful, efficient and knowledgeable. He went above and beyond. The customer service I received today and every time I contact you is second to none. Thank you so much”
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Posted 11 months ago
“To day i phone octopus energy, and was very happy with the level of customer service and my inquiry was quickly sorted. thank you vic”
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Posted 11 months ago
“Sammy explained in simple terms that I was not in debt and that I was in credit and also checked that I was on the right tariff thank you Sammy”
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Posted 11 months ago
“So far so helpful and friendly”
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Posted 11 months ago
“Garima Kumar was very helpful and took time to listen to my questions about Octopus Tracker.”
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Posted 11 months ago
“Your staff member miss kumar was very helpful and friendly and sorted my problem.”
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Posted 11 months ago
“I got what I needed, very easy and quiet”
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Posted 11 months ago
Octopus energy is rated 4.4 based on 9,929 reviews