“I wanted to switch over from other supplier it was so smooth and helpful. The person dealt with me named Tom a very good person and knows what he’s doing and very helpful.”
“I had an unusual situation in that I am taking over a residential property as a business so the Octopus Energy website wasn't much use. I rang and spoke to Josh and he got it sorted for me without any fuss. Great service.”
“Just transferred to Octopus. The handover from online switch request and quotation to telephone set-up call was a little clunky but Joshua was very efficient and the process was very straightforward. Looking forward to being a happy Octopus customer.”
“Carys was fantastic and helped me to add my details to the account, as I have moved in. No waiting in the que and managed to get everything sorted. Had a lovely chat with Carys. Hopefully, will stick with them.”
“Answered the call quickly and explained everything I needed to know about the new 12 month fixed plan.
Felicity was very polite and helpful.
I would definitely recommend Octopus to friends and family.”
“Well I just joined octopus and needed a little help. First the phone was answered almost immediately which shocked me after usually being on hold for ages with my last supplier. Lucy was kind, happy, understanding and so helpful. Issue resolved in 5 minutes.
Well what can I say only … it’s true what you hear on their adverts ! Believe the hype !
10/10 so far from me”
“I spoke with Mr Zaid, who cleared all my doubts within a few minutes. He explained everything correctly, and I feel like sticking to octopus only after his explanation. Thank you so much, Zaid, for your valuable information.”
“Just switched to Octopus energy. I spoke to a charming person called Dexter. They ran through a couple of different tariffs, and i have settled on one that is much cheaper than my previous supplier. Overall i am extremely happy with the service i have received and the rate i have been quoted.”
“I have today switched over to Octopus Energy. I made a call and had a great experience compared to the other utility company I have been dealing with (BG).
I spoke to Joshua, who was brilliant, explained everything and went through each aspect of the switch.
Anyone wishing to switch, give them a call, they are great.”
