“Thomas was of great service and very patient with us, as we tried to deal with the setting up of our new account, due to lack of internet 🛜 connectivity. He had now helped us to get our new account up and running 🏃♀️. So, a big thanks to him, and we hope to have a good future with Octopus Energy going forward. George”
“After receiving appalling service from another utility provider over the years I was at last free to change my supplier and the natural choice was Octopus. I know they are easy to contact through dealing with my Mother in Laws account and they are WHICH recommended. The phone call with Thomas was a breath of fresh air after dealing with Scottish Power, he was charming and humorous and the whole process just seemed so simple. No hanging on the telephone, or being cut off just a pleasurable exchange without any hassle and everything explained really well. Thank you Thomas.”
“Had to call up to complete the switch but my call was answered very quickly and Thomas was very helpful, explained why I had to call, helped me get setup quickly and was friendly too, thanks”
“I spoke to Areeba to sign up to Octopus energy. She was very helpful and patient and explained everything to me. The transfer happened on the specified day with no problems and meter readings were automatically taken from the smart meter.”
“Absolutely amazing member of staff, helped from start to finish. Feel more at ease about going forward as have been a pay as you go customer to another company for years, but this was by far the best quote. Thank you so much.”
