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Octopus energy Reviews

4.3 Rating 8,000 Reviews
82 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
Jamesc
89
Anonymous
Anonymous  // 01/01/2019
Transferred our gas and electric over to Octopus today. Radhika provided me with a good list of options and made the process very easy. All at a better rate than we were previously on too.
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Posted 7 months ago
Thomas was brilliant! I called today to switch from my other provider. Thomas talked me through the entire process and answered all the questions I had. He was extremely helpful and friendly individual to speak to. So far I am really impressed with Octupus!!
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Posted 7 months ago
Dexter has been so helpful and clear in setting up my new account. The customer service is as good as it says on the adverts!
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Posted 7 months ago
Signed up to Business electricity today with Mo, nice and easy, discussed all the options and settled on a plan! Would recommend!
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Posted 7 months ago
Sharna dealt with the change over of supplier with great ease and clarity. Made me feel very confident with the decision to change supplier. Excellent service A++
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Posted 7 months ago
Areeba dealt with the change over of supplier with great ease and clarity. Made me feel very confident with the decision to change supplier.
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Posted 7 months ago
Areeba was very clear and helpful answering all questions and processing the transfer sign up process.
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Posted 7 months ago
Very Happy with how easy it was to change companies MO was indeed informative
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Posted 7 months ago
understood my requirement - solved with no issues
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Posted 7 months ago
My concerns were well attended to.
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Posted 7 months ago
Dexter was very clear helpful and personable
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Posted 7 months ago
execellent customer service
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Posted 7 months ago
quick & easy to move my accounts over! The advisor was lovely and very helpful 🙂
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Posted 7 months ago
Rang to switch, spoke to Sharna, everything set up quick and simple.
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Posted 7 months ago
Sharna has been absolutely amazing! After explaining all the trouble I've had with a previous supplier, sharna was quick to advise how much lower I could be paying based on my current usage. Switching over to octopus was a no brainer
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Posted 7 months ago
Ayesha was fantastic very helpful and supported me throughout the call !! Well done..
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Posted 7 months ago
I spoke to Sharna who was very helpful in helping me make the switch from British Gas.She was polite and explained everything to me Happy I switched
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Posted 7 months ago
Yes great price and service.
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Posted 7 months ago
Sharna was very helpful, easy to understand, polite and very informative.
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Posted 7 months ago
Very well explained
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Posted 7 months ago
Octopus energy is rated 4.3 based on 8,000 reviews