“so easy! I called.....no endless menus to navigate, answered by a REAL PERSON in about 30 seconds. Sidra was extremely efficient, pleasant, funny all at 5pm. Solved my query, gave me the best rates without me asking, all n all a very good experience.”
“My phone call was answered by Hazel within a couple of minutes. She dealt with my enquiry straight away. I received an email straight after the call confirming my request. Thank you Hazel.”
“It was a pleasure speaking with Emily today. She dealt with my enquiry efficiently by helping me choose the best tariff for me and in doing so helped me reduce my costs. I have been with Octopus for a few years now and I have always had great service by all staff.”
“Waverly was very efficient regarding my call today. I phoned to say that I wanted to stay with the Fixed 12 month contract for gas and electricity starting Sept 16th.
Waverly delt with it within a couple of minutes Thank you”
