“I transferred to Octopus from another supplier. The changeover was simple and straightforward. Excellent start for what I hope will be many years with this company.”
“Promptly answered telephone. Person I spoke to was knowledgeable, polite and offered a number of options to my enquiry which enabled the subject to be concluded during the phone call”
“The easiest to contact and easiest to get the work done. I am moving from my property and easiest phone call about the move was to Octopus. Operator was so cool and really good.”
“Spoke with Lauryn today about an issue with my Electric meter. She dealt with it straightaway. She was professional,polite and resolved the issue, couldnt fault her.
Brilliant member of your staff, 10/10”
“I had a problem getting to where I needed to be when I logged in, I emailed my problem and received a reply within 30 minutes, problem was solved very quickly”
“I had a problem setting up my account and it turned out it was because my email was misspelled in my Octopus account. Britney helped correct this and now I can login to my account.”
“This was an extremely good conversation. The operator that helped me was called Terry and I had to say he had so much patience with me. He was very kind and thoughtful so I would like to thank him again excellent service.”
“Very happy with the speed, efficiency and pleasant nature shown by Hazel in restoring my online account which had been deleted in error. Very well done!”
