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Octopus energy Reviews

4.1 Rating 6,394 Reviews
78 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
Jamesc
89
Anonymous
Anonymous  // 01/01/2019
Niamh was extremely helpful and kept me updated with throughout the issue.
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Posted 2 weeks ago
Friendly helpful advice regarding updating tariff rates
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Posted 2 weeks ago
The lady I spoke to on the phone was very helpful and caring about the help I needed.
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Posted 2 weeks ago
Terry provided help throughout our migration with prompt and very helpful guidance and support. Made the whole process so easy.
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Posted 2 weeks ago
My contact, Josh, was most helpful and polite and spent time in helping me to obtain our quotation for our Church. Excellent!
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Posted 2 weeks ago
Very helpful and polite
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Posted 2 weeks ago
Very friend on the phone and helpful
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Posted 2 weeks ago
Very helpful
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Posted 2 weeks ago
Swift and efficient remedy to my billing request from Mark H. Also very quick process usually I get through a few tracks in the waiting room prior to talking to an operator (Will Young, Shaggy…) Today just a single chorus of ‘Anything Is Possible’.
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Posted 2 weeks ago
We are in our eighties and were anxious about switching but Thomas talked it through with us and made it straight forward for us
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Posted 2 weeks ago
Solved my query to my 100% satisfaction in one call that lasted less than 2 minutes. Great service.
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Posted 2 weeks ago
Beth was very easy to talk with. Responded efficiently and professionally. Great customer care. Thanks Beth
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Posted 2 weeks ago
Prompt and efficient service
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Posted 2 weeks ago
They worked hard especially Beth - to sort an issue out when I wanted to transfer to them as my energy supplier -
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Posted 2 weeks ago
Had a few issues and Mark clearly communicated and sorted everything out. Excellent customer service.
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Posted 2 weeks ago
Hi very happy with the man I spoke to Jay Bradbury he was kind friendly and very helpful. Thank you very much. Michael Marsh
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Posted 2 weeks ago
Gemma was pleasant, informative even taking the time to explain I may be financially better waiting until the energy price drops after 20th June.
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Posted 2 weeks ago
I had a call with Jay Bradbury, who helped me switch to a more manageable plan and saved me money in the long term. Great customer service. Thanks, Jay.
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Posted 2 weeks ago
Prompt answer on phone ! Ross really helpful and explanatory to all my questions
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Posted 2 weeks ago
As always the best!
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Posted 2 weeks ago
Octopus energy is rated 4.1 based on 6,394 reviews