“Excellent conversation, attentiveness from the members of the customer service team, and also encouragement.
It is really appreciated doing business with Octopus energy, God bless Octopus amen.”
“I was annoyed that Octopus had put my direct debit up without consulting me. However, the client services person i spoke to today was charming and helpful and sorted everything out for me very efficiently.”
“Octopus 's Customer Advisor- Vic was excellent in her CMR- Customer Relations Managing of my Mother's Query. Effective listening and ethical perspective as she'd already looked into any issues beforehand.
Thank you and Well done Octopus- keep up your good CMRs.”
“I have been with Octopus Energy for more thank 4 years, excellent service and support throughout. My recent relocation was seamless thanks to Octopus Energy and team at the company (Lauryn).”
“Jay Bradbury gave my day a great start. I am a new customer having switched from a larger company and the difference in service was amazing. My call was answered quickly and Jay listened to my questions and then acted on our conclusions. I am very impressed and grateful.”
“By answering all of my questions efficiently and accurately.
Tayla made renewing our tariff very straightforward and easy in a polite and professional manner.
Thank you, I wish everything could be so easy.”
“I spoke to Vic today and she was really helpful. I am a new customer and moved in to a new house. All my appliances are electric so finding an affordable tariff is essential to me as I am a pensioner. Vic was very patient with me and talked me through the options. I felt reassured I had been listened to and my concerns heard and responded to. Thank you very much”
“I called octopus to help with a concern we had regarding some meter readings. Emily was so helpful and friendly. All my questions were answered and I was guided through the whole process!!”
