“Sorry I can't remember the young ladies name, could be Hazel .
She was very polite and helpful, I like the fact that I can speak to people who speak clear English.”
“Mylah was very helpful and figured out an issue with the meter naming from when the split the house into flats, she explained everything clearly and manually set up the account which couldn’t be done online.”
“I had been struggling for over a month to set up my account with Octopus Energy, and was feeling quite stuck — until Ola stepped in to help. He made the entire process smooth, quick, and completely hassle-free. His efficiency and clear communication made all the difference, and I’m really grateful for his support. Thank you, Ola, for turning something stressful into a simple and positive experience!”
“Just joined Octopus and had a hiccup with billing so had to phone in, Radhika couldn't have made things any easier. She was polite, professional and helped me get sorted quickly. Great service.”
“I spoke to Nat who was very helpful and made my enquiries easy to understand. I find Octopus Energy very approachable efficient and highly recommend them.”
“So today I opened my first energy account with Kainaat at Octopus energy. I was so overwhelmed when ringing because it was something I have never done before and Kainaat was amazing! She is the kindest, most friendliest person to ever speak to and was extremely helpful. She explained everything to me in detail and made sure I felt confident that I knew the process. I honestly couldn’t have asked for anymore.
Thankyou so much Kainatt! It was such a swift process aswell! All set up in a matter of moments. Would 100% recommend Octopus energy.”
