“Connor, was very helpful and understood what my needs were today. He followed up with emails and added my property to my account that I already had. I have now applied by completing two of the links applications concerning tariffs and exporting. The reason for 4 star not 5 is that I have been 'burnt' by another electricity provider in the past and cannot quite believe that it is going to be that easy.....It seems too good to be true!!”
“Octopus energy appear to be the only forward looking energy company that appreciates how new technology can help the grid deliver energy appropriately whilst enabling customers to get the best tariffs that meet their needs.
In addition the friendly helpful support is a breath of fresh air.
Very good initial impression
David Jackson
January
2025”
“Sharna was very helpful when I contacted her to sign up to Octopus, explaining the different tariffs that are available and the prices of each. The process went smoothly and hopefully it's the start of a satisfactory relationship with Octopus.”
“i am transferring my Electricity supply to Octopus to benefit from a dual tariff option to make use of the batteries installed some time ago. without losing the very favourable feed In tariff I have for my solar panels. Mo was very helpful in explaining how i would be able to transfer to the dual tariff option once the link with my current supplier had terminated.”
