“There are a lot of untrue recommendations and it’s hard to tell who is legit. If you have lost money to scam contact Mrs.Doris Ashley and her team, they will surely help you out. It took me a long time to find them. These include data recovery specialists, but you need a professional recovery agency like Mrs.Doris Ashley and her team to help you get back your lost funds
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“I was very confused about a bill I received ,I text Octopus and it was sorted immediately by a very kind lady, 3 days later I recieved a beautiful bouquet of flowers from them , so very kind and caring, I would recommend them to all, thankyou so much Octopus. A company that cares ,very rare these days .”
“The switch from Bulb was very easy as i didn't have to actually do anything. The emails were written in plain English and the account set up was very simple and access to dashboards was available very quickly. The one aspect that is not quite as clear is the interim 'energy usage' emails which come at a different time to when my payment gets taken and which separate out gas and electric so they can be a bit confusing still as it doesn't give a total usage amount in one email.”
“Communication with Octopus is a hit and miss affair. You dont always get the answers to your questions, even when they promise to get back to you. The solar team is particularly poor at this,the heat pump team is better.”
“Octopus energy got my tariffs the wrong way, first charging me £520. This was after phoning them previously to swap them round.
I rung again and was put through to a very helpful lady called Tate. She sent a test through to check which meter is which & promised this will be fixed. She also sent me an email after to follow up. A very friendly voice and explained everything throughly.
When calling to see of octopus had received the new readings I was put through to Molly who helped fix my bill with the correct tariffs and change it their end. She was exceptional and quick!
As I’m on economy 7 with storage heaters my bill is around £300 a month, so it’s expensive even if I switched to a different company.
However octopus is easy to get through too & the phone handlers are very polite.”
“Have been with Octopus a couple of years, and before I moved here, I was about 2 years with them at old address. They have been good to deal with. Cannot understand why other people are having trouble. I never give 5 * as most companies can improve a little.
Kingstonianlawrence.”
“I have just moved over Octopus Energy and so far so good. Everything is straightforward. My only issue has been the DD amount they recommended when I switched which increased by double from £135 to £270 a month.”
“I can see from other reviews there's frustration at customer service response times. I'm actually waiting on a response from them to an email at the moment. Has been a day so far, so we'll see how that goes!
Otherwise, we've been really chuffed with Octopus - green electricity, clear communication, saved a bundle, and switched with ease.
If anyone's thinking of switching, get £50 added to your Octopus account when you switch using my referral link:
share.octopus.energy/metal-jay-986
I think you can withdraw the £50 too, not just spend it on your energy bill.”
“Use the following link to get £50 off when you first sign up for FREE MONEY off your bills! share.octopus.energy/metal-prawn-390
Good company, switched from a competitor to them as they had cheaper rates!”
“Use the following link to get £50 off when you first sign up for FREE MONEY off your bills! share.octopus.energy/metal-prawn-390
Good company, switched from a competitor to them as they had cheaper rates!”
“Just switched via referral and got £50 credit! We also received our own referral link to share so feel free to use it for your £50 joining credit:
https://share.octopus.energy/vivid-cliff-719
We did a lot of research before joining and concluded that this is the best supplier out there.
🐙 is the only supplier recommended by Which and also won Uswitch supplier of the year.
They provide green energy and are very transparent with their pricing, energy sources and profit margins.
The referral link gives both parties £50 each (the referrer and the person who signs up via the referral link).
So far so good!”
“AgeIng chap and just managed to switch to Octopus relatively pain free 😀. They have an offer that gives you £50 credit if you join via the link below and a chance for another £50 if someone uses your link.
https://share.octopus.energy/beige-jay-183
You must go through the above link to get the offer
Good luck!
Will update when fully connected to the Octopus 🐙”
“BULB is much better, and also green and ethical, but most importantly - good value for money. Both you and I get a discount of £50 each when you follow the link below. I’ve been with them for half a year now and they are great. Here’s my DISCOUNT CODE LINK, if you want to give it a try: BULB.CO.UK/REFER/VANJAH4922”
