“Spoke to Jay Bradbury on the phone to sort out an issue with my EV charging tariff. Understood my problem and resolved it over the call. Spot on service đź‘Ť”
“I just spoke to Dexter, and I was genuinely impressed by his calm and patient manner. He took the time to answer every one of my concerns clearly and thoroughly, without rushing or brushing anything off. His professionalism and reassuring tone made the entire experience much smoother. Thank you, Dexter!”
“Hi,
Called the Octopus call centre and was answered in a very reasonable time. Joe was able to answer my question efficiently on when any new tariffs would come into effect and manage my account accordingly. Thanks Joe.”
“I contacted Octopus Energy today to enquire about changing tariffs, I now have an electric car and home charger. Sim was brilliant, he listened as I explained my set up at home and advised on the cheapest tariff. If I hadn't spoken to Sim I would have changed to a more expensive one. Thanks Sim.”
“The tech is very easy to use and the service is prompt and efficient. They always listen to what I have to say and adjust accordingly. I have had bad experiences in the past with other energy providers but Octopus is just the best!”
“From the point of contact to signing up with Octupus it was made simple thanks to the help from Greg Jackson who talked me through the whole process.”
“I am so happy and very grateful to switch to Octopus energy.
The staff was really helpful to listen that day and ask him if I could join to switch to Octopus. I just want to thank Kieran one of staff who help me. He really listen and explained everything to me. Many thanks again.”
“Waverley gave me all the answers to my questions (which was very helpful) Also, I was very impressed to receiving such a speedy response from a Human Being without all the automated 'mumbo jumbo' and rubbish!
Top marks to Octopus and to Waverley
Best regards
Rita Kelly (Mrs)”
