“After becoming frustrated with the customer service from another provider for the past 4 years, it was extremely refreshing to talk to someone who really knew their product and took their time to ensure my switch over to octopus was easy and straightforward. If the customer service provided from Mylah and her team is anything to go buy i look forward to continuing with octopus for the next 12 months and beyond. Keep up the good work 👏”
“Lauryn provided excellent customer service.
She answered promptly, was professional, whilst also personable.
She was knowledgeable and helpful.
She followed our call with an immediate email, containing the info she advised needed.
Whilst I didn't obtain the info I was after (yet), Lauryn's service was great.
Many thanks”
“phoned octopus energy today about moving house, the phone was quickly answered by hazel, she quickly delt with my enquiry. many thanks to hazel, thank you octopus.”
“This lady was an absolute treasure. Patient and kind natured, she sorted me out with the cheapest tariff for our business accounts. Please if possible, get her a nice box of chocolates from me to give her the appreciation she deserves.”
“I had a chat with Nat over the phone and then email follow up and she was so professional and made it all very easy to follow. She was first class. Also the experience was quick. Thanks!”
“I called today to deal with a change of tenancy at our rental property. Thomas was extremely polite and ensured that the process was pain free. Excellent customer service!
thank you Thomas. :-)”
“Zaid is by far the best customer service representative I’ve had the pleasure of speaking with since moving to the UK several years ago. He was exceptionally knowledgeable, courteous, and attentive throughout our interaction. He handled everything seamlessly and resolved my request in record time. Kudos to Zaid for his outstanding service — keep up the excellent work and best of luck going forward!”
“I had a wonderful customer experience. Zack was very helpful and patient while explaining everything to me. I would happily recommend Octopus to my friends.”
“I had a wonderful customer experience. Zack was very helpful and patient while explaining everything to me. I would happily recommend Octopus to my friends.”
