“Just had a very helpful chat with Pete S, who was able to answer my solar question. He assures me that he will follow it up and make sure everything is working.
Many thanks”
“Working with Alex was an inspiring experience in every sense of the word. She has a rare ability to leave a great impression even without being seen
❤️she is one of those people who make you love them through their words, their work, and their elegant way of dealing with others. She showed a high level of professionalism, exceptional commitment, and a positive spirit that shines through everything she does. She was always proactive, precise in detail, and creative in finding solutions. Alex is truly an asset to any team, and I highly recommend working with her without hesitation.🌹🌹🌹🌹”
“I am my son's appointee and therefore pay all his bills from my account. The member of staff i spoke to stated if my son didn't have a credit score in his name I would need to pay £300 in advance. This is pure discrimination and feel although this isn't his fault there was no compassion. This must be common and what should someone with a disability have to pay £300 in advance when there accounts are paid by someone else!!!”
“I had need to contact Octopus Energy Customer Support with regard to my tariff yesterday.
Jamie-Leigh listened carefully to my query and she was able to resolve the issue during my call in a very friendly manner.
The result showed up in my account immediately.
It is always a good experience contacting Octopus Energy Customer Service and Jamie-Leigh has continued this trend, being both courteous and efficient.
Fully deserving of 5 stars.”
“Lucy was very kind and helped me as much as she could. I was enquiring about having a battery for my solar panels ,but unfortunately you cannot do it. But she told me to contact you by email and you would give me some companies who could give me a quote. Hopefully you will get back to me with some information. I would prefer a telephone number that I could ring and discuss this with someone many thanks Julie Rule”
