“My call was answered super quickly and the lady who dealt with me could not have been nicer. I think Octopus is a first class company and it is great to get such excellent customer service. Thank you Octopus.”
“Preetpal was amazing with customer service advisor and was very helpful and got me the help I was looking for, definitely a 10/10 for service and speedy response 🥳🙏🐙”
“Got all the info I was looking for thank you so much to the Octupus energy team!
My call was answered so quickly and efficiently even with bad signal.
Shout out to Sanjeet and Eloise!
THANK YOU”
“I always like dealing with octopus because I get to speak with a human being instead of just pushing buttons.
I asked for a refund and my request was granted, the chap was friendly helpful and respectful.”
“Sammy was very patient with me and explained the tarrifs. She answered all my questions and explained the meter readings.
Very good customer service 👏
Thank you”
“Spoke with Sammy (Cov 15) ? today with regards my Octopus account. My call was dealt with timely, very profession and with customer care at the heart of the conversation. Well Done
Thanks
Stephen Lowe”