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Octopus energy Reviews

4.1 Rating 6,527 Reviews
79 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
Jamesc
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Anonymous
Anonymous  // 01/01/2019
Jamie-leigh has been very helpful from our first call to completing our account opening
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Posted 1 month ago
Kia is the young man I spoke to today. He has guided me through the process of changing supplier which is to octopus. All seems quite clear and I look forward a good relationship with Octopus Energy.
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Posted 1 month ago
Very helpful and made it simple to setup and pay l.
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Posted 1 month ago
Attentive polite customer manners, articulate in explaining the process.
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Posted 1 month ago
The person I spoke to was Connor. He was more than helpful, as I have health issues, he gave me time to explain what I was looking for and he listened carefully. I enjoyed speaking to him and he made me feel confident that I was making a good move to Octopus energy.
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Posted 1 month ago
Kieran was very helpful, kind and took his time to explain things.
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Posted 1 month ago
Zaid was great today on the phone. Explained everything thoroughly and the process of setting up my new account was really easy and stress free. Zaid was polite and really helpful 🙂
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Posted 1 month ago
So nice to talk to a friendly knowledgeable person. He had all the answers to my questions. I felt confident to make the switch to Octopus. Thank you.
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Posted 1 month ago
Talked through the process all well done, switched no hassle job done. Good guy.
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Posted 1 month ago
Talked through the process all well done, switched no hassle job done. Good guy.
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Posted 1 month ago
When talking to Natasha this morning, the conversation was very pleasant, she was also well informed on the services you offer, the questions I was asking, and was able to offer a sensible solution.
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Posted 1 month ago
Efficient, professional and very competitive pricing.
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Posted 1 month ago
No waiting time to connect to someone and Thomas was very helpful, happy to answer all of my questions.
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Posted 1 month ago
I had very little waiting time, and was connected directly to someone who could really help. He was then very polite, efficient, knowledgeable and reassuring.
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Posted 1 month ago
I rang octopus to follow on with a complaint. Jamie Leigh was excellent and listened to my rambling diatribe with patience an understanding .
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Posted 1 month ago
Very helpful good prices
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Posted 1 month ago
Exceptional service. I didn't know it would be so quick and efficient. Just great.
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Posted 1 month ago
Sidra could not of been more helpful. She answered all my questions in a warm and friendly manner. No long wait on the phone either. Well done Octopus. Great service
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Posted 1 month ago
Hi Made a great change today from my existing supplier to octopus. My experience in transitioning to Octopus was made really easy and stress free. Good people skills easy to follow information and Thank you Kieran
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Posted 1 month ago
Zaid from Octopus Energy was incredibly helpful and patient eith me on the phone. Would definitely recommend Octopus Energy to friends and family use Zaid's fantastic customer service. Thanks or you effort, Zaid.
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Posted 1 month ago
Octopus energy is rated 4.1 based on 6,527 reviews