“Kieran was extremely helpful, listened to the concerns I had about the problems I had experienced with my previous supplier and issues with faulty smart meters. He explained how Octopus would work to ensure these could be dealt with if I decided to switch. He explained choice of tariffs and set up the switch most efficiently.”
“Areeba was very pleasant and helpful and also very patient with me. As an older person I have difficulty with doing things online. Areeba did it all for me and it was very quick and straightforward. Thank you”
“Today is my second referral with very helpful and polite service from Niall, with another in the pipeline. Cannot praise this Company enough, always reliable and good to talk to.”
“Today is my second referral with very helpful and polite service from Niall, with another in the pipeline. Cannot praise this Company enough, always reliable and good to talk to.”
“After switching to octopus last week, I called customer service just to confirm a couple of things and can’t say a bad word about the customer service team at all.
Very helpful and professional.”
“Kia is the young man I spoke to today. He has guided me through the process of changing supplier which is to octopus. All seems quite clear
and I look forward a good relationship with Octopus Energy.”
“The person I spoke to was Connor. He was more than helpful, as I have health issues, he gave me time to explain what I was looking for and he listened carefully. I enjoyed speaking to him and he made me feel confident that I was making a good move to Octopus energy.”
“Zaid was great today on the phone. Explained everything thoroughly and the process of setting up my new account was really easy and stress free. Zaid was polite and really helpful 🙂”
“So nice to talk to a friendly knowledgeable person. He had all the answers to my questions. I felt confident to make the switch to Octopus. Thank you.”
