“I called to give my final meter readings and talked to Felicity who was super efficient and helpful. I was given advice on what was necessary to continue using Octopus as my provider and made the call a pleasure rather than a stressful one.
Many thanks”
“always receive wonderful service when you talk or email octopus
and Joe was so helpful giving me all the answers to my question's he is put my mind at rest so reassuring to that Joe is so knowledge thank you for a wonderful service and company”
“Joshua who dealt with my call was so welcoming. I had a few issues for him to deal with and he excelled in all of them, very knowledgeable. He knew more about charging my ev than I did.
Thank you”
“I did not have a bad experience!
Sam answered all my questions & sorted out my account - GREAT!!!!
Then she put me on 12M FIXED RATE for my GAS - GREAT!!!!
Excellent staff - THANK YOU
Trevor Bowman”
“It’s great to speak to someone who is very helpful & able to understand what I need, I have found that octopus energy great for customer service, thank you all.”
“Always 100% service provided by Octopus. Every call is answered quickly, the customer service team are very pleasant and efficient. Overall extremely satisfied with the services provided.”
“Called 10 minutes before the office closed. Call answered by a real Person within 2 minutes. Emily was pleasant, efficient and a pleasure to speak to. Made the process very simple”
