“Customer service at its best! Making the switch to Octopus was so easy. Ariba was knowledgeable, friendly and helpful. If only everything was this stress free!”
“Failing to switch a tarriff in the app I contacted customer services. The call was answered within 1 min of hold to a very efficient and friendly agent, who has escalated it further. Thank you Beth.”
“I needed to ask a few questions Tom answered very professionally but with warmth. I joined you so he must be good at his job š he is a credit to your company”
“Kiran was absolutely in tune with the Octopus ethos, properly on top of all the detail to make my switch from OVO and understanding of the process to add my solar panel export capability shortly pretty much stress free and completely clear. It was also an enjoyable conversation. . .”
“Excellent customer service from Sharna who helped us make the switch to Octopus from our previous supplier. Really helpful and clear advice- made the whole process easy and stress-free. She even saved us Ā£50 with their refer a friend incentive!”
