“Ordered 12 cans of Glade spray. Only got 9. Got a $5 refund back but the 3 missing cans cost over $8. Tried to leave a good product review but they wouldn't publish it because I mentioned the missing items. Will not shop there ever again.”
“Ordered a big piece of furniture which is a tv wall panel and upon assembling it the following week (you know bc it’s not something that everyone can just put together piece by piece the minute it arrives bc WE ARE also heavily informed that WE ONLY HAVE A “3 day window”) there were parts missing. So I call and the chick over the phone was very short pretty much wanted nothing to do with me, told me I only had a “3 day window” and that I’d have to call the manufacturer. Good ole Merican Customer Service for you right thurrrrrr! Take me off your email list and all bc I won’t be spending another cent.”
“I don’t have my item yet, but so far I’m moat all happy. A $200 purchase that clearly read it would be received in 3 days. It’s been a week and it just shipped yesterday. I called, and was told what I could already see online, it’s being processed. No more buying from this company.”
“Refused to allow me to return a box of unopened 2 oz portion cup lids. Apparently, I bought them as a "subscription" and a second (and unwanted) box was sent to me. They absolutely refuse to take them back because for some reason, they are an "nonreturnable" item. Guess what? I am now a "nonreturnable" customer now.”
“I wanted to order an office chair so I decided to check out the company. Glad I did!!! Just look at what customers are saying about your poor customer service, poor delivery of products, poor returns practice for wrong or damaged products, and the list goes on. For those reasons, I refuse to spend my money with such a company. They usually have to close shop sooner or later.”
“You sent me the wrong items and then asked me to wait for my order until you got what you sent me back. I think that was unprofessional, especially when I have been waiting so long. I spent $53.00 on two calendars and you can't send me the correct items. I won't be ordering anything from your company after I get my correct order. I won't be ordering from your company ever again.”
“Poor customer service. Called and was told I would have a call back that day or the next and never happened.once an order is placed it cannot be modified? Really?
Unbelievable!!!”
“Who sells binder divider tabs with no available template? I have tried numerous Avery templates, but none line up. The instructions say to "type" onto the lined sheet and transfer. What?! Please tell me what that means? With a typewriter? Because I can't do it with the computer, without a TEMPLATE! Wish I would have known this before I ordered 12 sets, and ruined 1. Never again. I'll pay the extra for Avery products.”
“ordered APC UPS 3x and they keep cancelling order. I specifically chatted with them to make sure the order goes through and they still stop the order for verification. They dont want to sell anything apparently. No one has the time to monitor and order, they also wont honor price i purchase. i hope this company goes out of business.”
“They sent the wrong item and I contacted customer service. Their emails were all about questioning me about the return (proof of bar codes, upc codes and finally screenshots of the box and product. I will not purchase from a company who is poor in customer service. They made it out that I was wrong not them. No apologies whatsoever. It took several days for a response.”
“Ordered 3 of an item to my office address.
Order was canceled, they said they "don't send to warehouses".
First off, it's not a warehouse. But even if it were...your business name is OFFICE SUPPLY. What a joke.”
“Price ok Return not good at all.I spent 60.00 for unbleached P Towels.and it would cost 30-40 dollsrs to return for refund.I could drive them to woodland for 20.00.Poorist return of any company ever..”
“Been buying from them for years! NOT AGAIN!!
What price appears on your computer will vary from a different computer. SCAMMERS!! I am looking on my work computer at 2" Business Source that is $7.00, if I look in my home computer the price is $4.86. Beware of this shady business tactic.”
“This company is not a proper business supply organization. Do not order from them. They are incredibly rude. The descriptions on the website are incorrect. When the product arrives, and it is incorrect, they refuse to coordinate the pick up through the carrier. The paper was of a size I have never seen before. It was incorrectly described on their website. When I called to coordinate the return, there was a dog barking loudly in the background, and the rude woman was working from home. The supervisor was even worse. Do not order from them. They deserve zero stars, but that is not an option.”
“I placed my order, waited a few days and didn't receive any emails or anything. So I checked on the order status, and they cancelled my order without telling me. Stay away....Bad business....”
