Oh Polly Reviews

Name: Oh Polly
Address: Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD, Bromborough
Rating: 3.61

3.6 Rating 916 Reviews

66 %

of reviewers recommend Oh Polly

Company Reviews

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Metrics

3.6

Based on 916 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	3.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Oh Polly 1 star review on 30th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark really helped me to track my parcel while they were updating the website, and my package arrived really quickly”

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Posted 6 years ago

“The dress I ordered came four days after the day they said it would arrive, but overall, I would order from this website again. For the cheap price of the dress I ordered, the quality was great. It was a little tight on me, but the material seems thick and sturdy.”

Helpful Report

Posted 6 years ago

“This dress fit me perfectly I didn’t need to wear a bra with it because it already had padding inside of the dress the only thing I would say is they never sent me a tracking number which was kind of Worrisome.but the packaging is nice took bout 6 days to come .”

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Posted 6 years ago

“I was very worried about ordering from Oh Polly after reading all these bad reviews, but I had a great experience. Ordered a dress on Friday and it arrived on Monday all the way to Australia, and I was able to track it the whole time. The dress was of good quality and nice fabric just like the photos, true to size. Cant complain :)”

Helpful Report

Posted 6 years ago

“My daughter ordered two after prom party outfits.size wise the dress was a bit tight but as the fabric stretched it was fine. The other one was a two piece and again even tho it was stretchy fabric the skirt was far too tight”