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OLDIES.com Reviews

4.7 Rating 19,409 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,409 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“EASY TRANSACTION .”
Helpful Report
Posted 3 years ago
Nathan W
Verified Buyer
“Package was delivered with great care, and was padded well. I give A++++, thanks so much, very fast shipping”
Helpful Report
Posted 3 years ago
General L
Verified Buyer
“received dvd's in great shape”
Helpful Report
Posted 3 years ago
Jamie H
Verified Buyer
“Lots of cool and hard to find movies!!!!”
Helpful Report
Posted 3 years ago
William B
Verified Buyer
“I was contacted to let me know the progress of my shipment which let me know when I would get it”
Helpful Report
Posted 3 years ago
Thank you for your review! We aim to please our customers!
Posted 3 years ago
Customer
Verified Buyer
“My CDS arrived on time and I will be making another purchase and I will be telling my family and friends about them”
Helpful Report
Posted 3 years ago
Raymond D
Verified Buyer
“Great library of hard to find music recordings. Prompt shipping.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Always pleased with oldies.com for movies and music”
Helpful Report
Posted 3 years ago
Patricia E
Verified Buyer
“Fast service!”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Great stuff always looks great always a killer deal plus shipping fast as Amazon. Haha I get out my stuff in two days. The category 3 stuffs amazing quality Thanks guys 😉”
OLDIES.com 5 star review on 12th July 2023
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“5 stars. Received my order quickly and everything arrived in great shape.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Great merchandise so far, I’ll stay in contact!”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Recently became aware of Oldies.com...very happy with their communication level with me. The order could not be completed but when available will send to me. I will be looking for some other OLDIES in the future.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I did not order what I received. I contacted customer support and they just said that I had indeed ordered what I received. But I know what I ordered and it was not what I received. I am not crazy. Something very strange happened.”
Helpful Report
Posted 3 years ago
Mr. Price, We had a Customer Service Supervisor check the original order against what was picked, invoiced and shipped to you. ***It was an exact match.*** We did indeed ship you what you had ordered. You are welcome to return any unopened item(s) within 30 days of receipt, as per our Return Policy. A copy of our Return Policy can be found online here: http://www.oldies.com/help/returnpolicy.cfm If you wish the discuss the matter further, please contact us at 1-800-336-4627 and request to speak with a Customer Service Supervisor. Best regards, CUSTOMER SERVICE DEPT. OLDIES.com
Posted 3 years ago
Customer
Verified Buyer
“Excellent”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“The record cover and inner sleeve were bent in one corner. The cardboard mailer showed no damage, so it appears it was shipped this way and not damaged en route.”
Helpful Report
Posted 3 years ago
We are sorry that your order was damaged in transit. Please contact us at 1-800-336-4627 and we'll make things right. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 3 years ago
Kieran
Unverified Reviewer
“I ordered 4 records, all came in damaged covers, 1 was unplayable. I emailed customer service and was told I needed to call their customer service during their business hours. When I called, I was told a replacement was being shipped and given an ETA. After another 2 weeks waiting I contacted customer service again and was told nothing is being shipped and they won't honor a return. Don't waste your time, their packaging is terrible so if your order is damaged they won't do anything about it. I have email chains and phone logs to support this review.”
Helpful Report
Posted 3 years ago
Kieran, First off, we are sorry that your order arrived damaged and that one LP had a manufacturer defect. As we told you, ***we're more than happy*** to make this right. When you contacted us, you mentioned nothing about the damage, and a return label was issued for the single defective item. We never promised that a replacement for one item (or the entire order) would be sent before the return was received, or without requiring a return at all. We are more than willing to offer you a pre-paid return label for the entire order, and we'll replace what we're able to replace upon receipt of the return. If we can't replace -- or if you don't want to replace -- we'll ***certainly*** issue a refund. We communicated this to you and asked that you contact us to speak with a Customer Service Supervisor. You refused to do so, and made threats about posting negative reviews everywhere, which you've done . Our offer still stands... contact us at 1-800-336-4627 and ask to speak with a Customer Service Supervisor... we'll make things right, as promised. Best regards, CUSTOMER SERVICE DEPT OLDIES
Posted 3 years ago
Customer
Verified Buyer
“Hey you guys were really great the product was sealed and was in perfect condition looking forward to buy from you again very soon. You guys restored my faith in humanity thank you again for the great service”
Helpful Report
Posted 3 years ago
Brian B
Verified Buyer
“Excellent selection and fast shipping!!”
Helpful Report
Posted 3 years ago
Art V
Verified Buyer
“Easy to navigate website and fast delivery.”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 19,409 reviews
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