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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John G
Verified Buyer
“Website/account does not show status of items ordered but not shipped with rest of order even when catalog shows item available. Phone help is very good, they (twice) have done all possible to help with my questions and concerns.”
Helpful Report
Posted 4 years ago
Altus C
Verified Buyer
“this is my first time ordering from OLDIES.COM. I would have gave the 5 STARS but I didn't receive one of my CD's that I ordered and NO time frame of when I will receive it”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Acceptable means I am not unhappy with the experience and order over all. Did functional things well: order accurate: products as advertised: etc. Waited about two weeks to get order. What most displeases me about that is I paid for shipping and feel strongly that Oldies uses shipping to gouge and make more money on each custumer and order. This was first time I had to pay shipping on an online order, unable to find a reasonable way to avoid that. One cannot help think one could have gotten more product with that money. I had delayed buying from Oldies for many months because of the shipping costs and it is a factor in if I will order in future. Without this issue I would have given a good.”
Helpful Report
Posted 4 years ago
Lindsey F
Verified Buyer
“The record arrived in good condition but one corner of the cover was a little crunched :(”
Helpful Report
Posted 4 years ago
Sharon G
Verified Buyer
“missing a dvd I ordered that was in stock”
Helpful Report
Posted 4 years ago
James O
Verified Buyer
“they are very good about fixing problems with orders”
Helpful Report
Posted 4 years ago
Frank J
Verified Buyer
“I have been buying dvds from Oldies for several months now and I am almost satisfied. I believe I've placed 5 or 6 orders maybe more. I understand that shipping is economy and can take weeks once item has shipped however it sometimes seems to take weeks just to get the product shipped. I've also tried to call customer service 3 times twice phone just rang nobody answered once was busy signal and twice I have sent emails to customer service and never received a reply. Shorter times from order to shipped and Customer service that responds when contacted would improve overall experience . Thank you.”
Helpful Report
Posted 4 years ago
Annie M
Verified Buyer
“PARTIAL SHIPMENT RECEIVED. WAITING FOR LAST ITEM OR REFUND”
Helpful Report
Posted 4 years ago
Rene B
Verified Buyer
“I’d like to see complete collections of the cds I’ve been looking for.”
Helpful Report
Posted 4 years ago
Victor G
Verified Buyer
“I would like to see the item{s) with the order tracking info. Thank You Victor H Garcia”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Price was to high & shipping was to slow for one CD”
Helpful Report
Posted 4 years ago
Mark S
Verified Buyer
“Appreciate the discount vinyl. Would like to see free shipping or shipping capped at $5 for unlimited purchases. Also, would like to see Out Of Stock items either replenished or removed from the site. Thanks much.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Problems with order. I wish you would have asked this of me later to see how they correct these problems. If they correct all of them, I would raise it to four stars. I do plan to order from them again. These problems were not that serious; just irritating. Received a wrong DVD and was charged for in place of one I did not receive. Did not have to return charged for one and they will send the one I ordered at no additional charge. Charged for one I did not receive: they will send it. Received one not charged for and not ordered; did not have to send it back. One out of stock; wasn't charged for it and it will be shipped and charged for then. One would not play; did not have to send it back; they will send a new one.”
Helpful Report
Posted 4 years ago
Travis S
Verified Buyer
“Didn't get a booklet like I normally do.”
Helpful Report
Posted 4 years ago
Brett M
Verified Buyer
“One album was listed as sealed but wasn't.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Great selection, slow order and fulfillment process :(”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“not enough big hits”
Helpful Report
Posted 4 years ago
Hollingsworth
Verified Buyer
“I ordered two of the same item and OLDIES was only able to fulfill one of the two items and I wasn’t sent an email or anything about my order being partially filled or if the second item was being shipped separately, if I’ll get a refund, etc. In the future it would be nice to know these things before the item is received. It even says on the website “ In the event that there is a problem with your order, we will contact you either by email or telephone.” That obviously didn’t happen.”
Helpful Report
Posted 4 years ago
Larmarrous S
Verified Buyer
“The records are always in great condition but the orders tend to take longer to arrive than other comparable outlets.”
Helpful Report
Posted 4 years ago
Jacob
Verified Reviewer
“Oldies did a decent job of getting my package to me on time, but I spent almost $100 on it and the front cover, as well as most of the LP sleeves were dented. Luckily enough, there is no problem with any of the vinyls, but given that this is a collectors item, I would think they would prioritize using quality vinyl shipping packaging. The packaging looked promising, but there were just small sheets of cardboard included instead of full sheets like the music mailers I am used to. Perhaps I'll buy again because they have a good selection and are speedy, as well as offering Pay in 4, which is good when my paycheck hasn't dropped yet. Be careful buying collectors items however.”
OLDIES.com 3 star review on 11th April 2021
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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