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OLDIES.com Reviews

4.7 Rating 19,279 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,279 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Douglas L
Verified Buyer
“I thought 1957 was better than I guess it was. Same songs sung by different singers was also part of the rating.”
Helpful Report
Posted 5 years ago
Thomas S
Verified Buyer
“My last order went to my former address which we have not had for over 18 months. What's even odder is that I HAVE RECEIVED ORDERS FROM OLDEIS.COM AT MY NEW ADDRESS.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“They were not able to complete my order so they sent only 1 of 2 CDs with no explanation, and the case was cracked on the one that came. I wrote a few emails and played phone tag for a week before I gave up on returning the one I received. Buyer be ware of the “1 left in stock””
Helpful Report
Posted 6 years ago
Dennis J
Verified Buyer
“Your shipping cost is to high& takes to long to get are movies.Thanks,Dennis.”
Helpful Report
Posted 6 years ago
PATRICIA R
Verified Buyer
“It takes longer to get the dvds I purchased than advertised. When I called to discuss this the woman on the phone was extremely rude. The movies are a great price.”
Helpful Report
Posted 6 years ago
HEIDI R
Verified Buyer
“I still don't have my purchase and oldies is asking my rating? Fullfill my order .”
Helpful Report
Posted 6 years ago
USPS tracking confirms that it delivered to you today. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Johnny D
Verified Buyer
“The CD’s received are not the quality that was expected.”
Helpful Report
Posted 6 years ago
Bryan D
Verified Buyer
“They charged my CC and said they shipped an item they did not even have in stock!”
Helpful Report
Posted 6 years ago
Kevin B
Verified Buyer
“One DVD was replaced with a low-price dollar store video which I did not choose.”
Helpful Report
Posted 6 years ago
Adrienne G
Verified Buyer
“The delivery information provided on the website was NOT correct and was misleading!”
Helpful Report
Posted 6 years ago
Edward E
Verified Buyer
“I didn't play them all but one of the disc plays then stops plays then stops”
Helpful Report
Posted 6 years ago
Mann
Verified Buyer
“Overcharged postage. (returned later) CD not FORMATTED correctly--would NOT play, except on OLD equipment. There was NO alert for this online, OR on CD itself. I have hundreds of CDs, and have NEVER had this problem before! Called Bose--maker. of my main player-- and they told me about the wrong formatting. Called Oldies supervisor, told him I wanted to keep the CD, but requested a discount. He said he would ask, and that they would let me know. NO reply. That was the SECOND time NO ONE called when promised. I asked for a $8 refund--that's ALL!! You now have a very unhappy customer who will never be re-ordering. How much is your customer service satisfaction WORTH?? A measly $8? You FAILED the test, and lost a customer. Was it worth it?!”
Helpful Report
Posted 6 years ago
Roger P
Verified Buyer
“I ordered 2 CD sets, I received 1 with no explanation as to why.”
Helpful Report
Posted 6 years ago
Mark K
Verified Buyer
“ordered volumes 1 thru 11 and volume 7 is missing.”
Helpful Report
Posted 6 years ago
Michael C
Verified Buyer
“Your take to long to get the products out I waited 6 or 7 days to get my last order out in it took 10 days for me to get my last couple of orders”
Helpful Report
Posted 6 years ago
Albert M
Verified Buyer
“my last dvd arrived with a totally crushed case and took awhile to get here.i was not real happy with it”
Helpful Report
Posted 6 years ago
Ken S
Verified Buyer
“every order get e mail saying contact us sometthing is wrong with yoiur order. VERY SLOW MAIL SERVICE”
Helpful Report
Posted 6 years ago
Mr. Simon, Yes, your order was delayed because of a problem with your payment. This isn't an issue on our end; please contact your bank or credit card provider to resolve that issue. Because of the payment issue, the shipment of your order was indeed delayed. If you have any further questions, please let us know. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Layman
Verified Buyer
“Paid for expedited shipping and it still took 6 days for it to arrive”
Helpful Report
Posted 6 years ago
Thank you for the feedback! According to the original order, we promised delivery between Tuesday, January 7th 2020 to Monday, January 13th 2020. Carrier tracking shows it delivered on Saturday, January 11th. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Dale R
Verified Buyer
“I love Oldies.com. Great prices and selection. I ordered 10 items and was told throughout the process that I would receive all 10. Today the shipment arrived with only 8 items. The packing slip stated that all 10 were in the shipment. However, my Visa charge was changed to reflect the deleted items. In my judgment, this is poor customer service. I hoipe tha this is arare occurrence.”
Helpful Report
Posted 6 years ago
Anthony R
Verified Buyer
“Shipping time is Very Slow”
Helpful Report
Posted 6 years ago
OLDIES.com is rated 4.7 based on 19,279 reviews
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