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OLDIES.com Reviews

4.7 Rating 18,663 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,663 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Smith
Verified Buyer
“Didnt get item I ordered. I could have got the box set I received for $56 - $70 elsewhere but I paid oldies $80 because the little house on the prarie box set they were selling was in the house packaging and had digital copies as well as dvds. I didnt get what was advertised. Very disappointed will not be a returning customer. Misleading advertising. I got standard edition”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I gave you our new address but you still sent it to our old address”
Helpful Report
Posted 5 years ago
Ray H
Verified Buyer
“Ordered 4 vhs tapes. Got 3 of them. I wasn’t charged for the 4th but I would have been nice to know that the particular item was unavailable, if that indeed is the case because when I go on the site, the same item that I didn’t receive is still showing in stock.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I ordered two CD's and received only one of them without any notice or explanation of why.”
Helpful Report
Posted 5 years ago
Jacqueline B
Verified Buyer
“Customer service sucks, sent the wrong product twice two RMA's, 1st one used my gas to take it to a post office, paid for tape to repackage item to return. Received the 2nd item which ended up being the same item I had just mailed back. Paula - CSR rude & rudely interrupted me repeatedly. Now waiting for the 2nd RMA in the mail to return this one, which I will drop in the mailbox, not doing the extra trouble as nothing was done for me! I can't believe the lack of consideration as you have my money, I received 2 wrong products & bad enough this experience to begin with, but you don't trust your customers & I have to wait for you to get your stuff back before my refund. You have had my money for a while and I have no product!”
Helpful Report
Posted 5 years ago
Daniel O
Verified Buyer
“I emailed previously that there was a disparity between a discounted shipping fee listed on the website and what I was charged! Never rec'd a response! Will not recommend this company to any one else...and will be reluctant to buy from them again...many competitors with similar products.”
Helpful Report
Posted 5 years ago
Keith M
Verified Buyer
“Magazine had no protective bag and someone thought it was a good idea to TAPE the receipt to the cover of the magazine. Unsat.”
Helpful Report
Posted 5 years ago
Mark H
Verified Buyer
“cheap price. but songs are mostly NOT originals. Original artists, doing the singing, but musicians in background are NOT the hitmakers.”
Helpful Report
Posted 5 years ago
Camilla S
Verified Buyer
“When I order enough to get free shipping, it doesn't mean my order is delivered to my mailbox or door. It is delivered to my local post office and I have to go pick it up there. I imagine that's what will happen if I pay for shipping as well.”
Helpful Report
Posted 5 years ago
Albert E
Verified Buyer
“You rip people off with your shipping charges . Don't you understand when you do that , they don't do business with you again .In the future I will do business with Ebay where they charge only $3 instead of $10 that you charged me for shipping the same item .”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Broken CD case, perhaps through delivery. CD was scratched, lost songs, and skipping or long pauses on CD.”
Helpful Report
Posted 5 years ago
Judy A
Verified Buyer
“1st disc of 3 of the Everly Bros...I listened to and the second song Take a msg to Mary and I couldn't hear the words only the music.Hoping that is the only error but one of the discs has a blur right on the front of it..Sad cause I thought what a great deal for all that music..”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Candy I got was old.”
Helpful Report
Posted 5 years ago
William S
Verified Buyer
“I was really looking forward to this film but unfortunately the disc is defective. It stalls repeatedly so it is impossible to watch. I'll have to order a second copy to see if I have better luck the second time.”
Helpful Report
Posted 5 years ago
Jeff M
Verified Buyer
“Always a Long delays between receiving orders and shipping orders. All items showed in stock when I placed my order. My order totaled 17 CDs and I only received 12 of them. One cancelled -- No Longer available and 4 in Limbo ?? Were these 4 items placed on Backorder ?? I see no indication or advisement of the status of these items !! Are your inventory counts that far off ?? If so, it's time to establish and do a 6 Month or maybe Quarterly Full Inventory counts !! I have been a Loyal Customer for Decades and have purchased Thousand of Dollars in CDs and other items from Oldies.com !! On my previous order/shipment I even received a used CD the had been resealed in plastic and when I removed the wrapping, the case was all scratched up and even cracked and chipped up. Funny -- The chips were not found in the completely unbroken re-sealed plastic wrapping !! I have NEVER EVER purchased USED CD's !! I would certainly Welcome a Response from Oldies.com regarding my review/comments. For their convenience, my phone number is 1-773-625-7151.”
Helpful Report
Posted 5 years ago
WILLIAM H
Verified Buyer
“I expected the slightly grainy video but I didn't expect the disc to be placed upside down with scratches as well as a piece of tape stuck to the side that has the data. Not what I usually get from the OLDIES.com site.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Waited a week and received wrong cd hopefully it will get straightened out Customer service was very friendly”
Helpful Report
Posted 5 years ago
Dona B
Verified Buyer
“Two of the 4 cd’s were exactly the same. The gentleman was very nice that I talked to about returning the order.”
Helpful Report
Posted 5 years ago
Dennis W
Verified Reviewer
“I ordered The Silent Command (made by Alpha Video), a very good silent movie. However, at the film's climax, the movie ended, about 5 minutes before the real end of the film. This is very frustrating! I tried several times, but the film is simply incomplete. There is no mention of this in the description on Oldies. It also looks like this is a DVD that was made on a computer, not a professionally manufactured DVD. The return policy is somewhat severe, so sending it back is impractical. Very disappointed!”
Helpful Report
Posted 5 years ago
Rob E
Verified Buyer
“Poor description of album and format.”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,663 reviews
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