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OLDIES.com Reviews

4.7 Rating 18,888 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Siong L
Verified Buyer
“The sale representative is rude and not friendly to answer inquires.”
Helpful Report
Posted 5 years ago
Nick R
Verified Buyer
“The delivery was very fast, but the sound quality is not very good. .”
Helpful Report
Posted 5 years ago
Ronald B
Verified Buyer
“ONE CD I ORDERED WAS OUT OF STOCK BUT I WASNT NOTIFIED SO I COULD ORDER IT SOMEWHERE ELSE RECIEVED MY ORDER 12/11/19 THIS WAS A GIFT NOW IT WILL NOT GET HERE TILL AFTER XMAS”
Helpful Report
Posted 5 years ago
Mario S
Verified Buyer
“Buyer beware: Some of the "WZ" coded LPs--the cutouts, promos, "warehouse remainders," and other assorted leftovers--can be in rough shape. Expect some warpage, too. Packaging is typically subpar, with records jostling around inside the box and incurring preventable damage in transit. "Extra" per LP shipping charge is bogus because packages still ship "economy." I have ordered a few times, but you get what you pay for.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Claimed to have item in stock. When my package arrived, the item was not included. Waiting for credit to hit my account. The customer service rep was extremely rude when I called to inquire.”
Helpful Report
Posted 5 years ago
Smith
Verified Buyer
“Didnt get item I ordered. I could have got the box set I received for $56 - $70 elsewhere but I paid oldies $80 because the little house on the prarie box set they were selling was in the house packaging and had digital copies as well as dvds. I didnt get what was advertised. Very disappointed will not be a returning customer. Misleading advertising. I got standard edition”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I gave you our new address but you still sent it to our old address”
Helpful Report
Posted 5 years ago
Ray H
Verified Buyer
“Ordered 4 vhs tapes. Got 3 of them. I wasn’t charged for the 4th but I would have been nice to know that the particular item was unavailable, if that indeed is the case because when I go on the site, the same item that I didn’t receive is still showing in stock.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I ordered two CD's and received only one of them without any notice or explanation of why.”
Helpful Report
Posted 5 years ago
Jacqueline B
Verified Buyer
“Customer service sucks, sent the wrong product twice two RMA's, 1st one used my gas to take it to a post office, paid for tape to repackage item to return. Received the 2nd item which ended up being the same item I had just mailed back. Paula - CSR rude & rudely interrupted me repeatedly. Now waiting for the 2nd RMA in the mail to return this one, which I will drop in the mailbox, not doing the extra trouble as nothing was done for me! I can't believe the lack of consideration as you have my money, I received 2 wrong products & bad enough this experience to begin with, but you don't trust your customers & I have to wait for you to get your stuff back before my refund. You have had my money for a while and I have no product!”
Helpful Report
Posted 5 years ago
Daniel O
Verified Buyer
“I emailed previously that there was a disparity between a discounted shipping fee listed on the website and what I was charged! Never rec'd a response! Will not recommend this company to any one else...and will be reluctant to buy from them again...many competitors with similar products.”
Helpful Report
Posted 5 years ago
Keith M
Verified Buyer
“Magazine had no protective bag and someone thought it was a good idea to TAPE the receipt to the cover of the magazine. Unsat.”
Helpful Report
Posted 5 years ago
Mark H
Verified Buyer
“cheap price. but songs are mostly NOT originals. Original artists, doing the singing, but musicians in background are NOT the hitmakers.”
Helpful Report
Posted 5 years ago
Camilla S
Verified Buyer
“When I order enough to get free shipping, it doesn't mean my order is delivered to my mailbox or door. It is delivered to my local post office and I have to go pick it up there. I imagine that's what will happen if I pay for shipping as well.”
Helpful Report
Posted 5 years ago
Albert E
Verified Buyer
“You rip people off with your shipping charges . Don't you understand when you do that , they don't do business with you again .In the future I will do business with Ebay where they charge only $3 instead of $10 that you charged me for shipping the same item .”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Broken CD case, perhaps through delivery. CD was scratched, lost songs, and skipping or long pauses on CD.”
Helpful Report
Posted 5 years ago
Judy A
Verified Buyer
“1st disc of 3 of the Everly Bros...I listened to and the second song Take a msg to Mary and I couldn't hear the words only the music.Hoping that is the only error but one of the discs has a blur right on the front of it..Sad cause I thought what a great deal for all that music..”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Candy I got was old.”
Helpful Report
Posted 5 years ago
William S
Verified Buyer
“I was really looking forward to this film but unfortunately the disc is defective. It stalls repeatedly so it is impossible to watch. I'll have to order a second copy to see if I have better luck the second time.”
Helpful Report
Posted 5 years ago
Jeff M
Verified Buyer
“Always a Long delays between receiving orders and shipping orders. All items showed in stock when I placed my order. My order totaled 17 CDs and I only received 12 of them. One cancelled -- No Longer available and 4 in Limbo ?? Were these 4 items placed on Backorder ?? I see no indication or advisement of the status of these items !! Are your inventory counts that far off ?? If so, it's time to establish and do a 6 Month or maybe Quarterly Full Inventory counts !! I have been a Loyal Customer for Decades and have purchased Thousand of Dollars in CDs and other items from Oldies.com !! On my previous order/shipment I even received a used CD the had been resealed in plastic and when I removed the wrapping, the case was all scratched up and even cracked and chipped up. Funny -- The chips were not found in the completely unbroken re-sealed plastic wrapping !! I have NEVER EVER purchased USED CD's !! I would certainly Welcome a Response from Oldies.com regarding my review/comments. For their convenience, my phone number is 1-773-625-7151.”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,888 reviews
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