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OLDIES.com Reviews

4.7 Rating 18,663 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,663 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Yong H
Verified Buyer
“I've seen 3 uploads on YouTube of Harmony Lane 1935 (picture quality of them are ALL VERY CLEAR). Your DVD's picture quality is POOR -- UNACCEPTABLE.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“2/5 you are asking me to review an item that you have not sent. Im happy about the purchase but i have not recieved this item yet”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“takes too long....Target is quicker & receiver in a few days. still I appreciate the service & the availability of what i was wanting & looking for & did receive. M.Wells”
Helpful Report
Posted 5 years ago
Larry F
Verified Buyer
“It took 19 days from ording to receive my order.This a long time when the item was in stock. in the past I have had a few bad dvds.L. Ford”
Helpful Report
Posted 5 years ago
Elmer C
Verified Buyer
“sound was not clear”
Helpful Report
Posted 5 years ago
Matt A
Verified Buyer
“I bought several CD's from Oldies. I was very displeased with the fact that I received several "cut-outs" with nary an indication that this was the case. Cut-outs have a damaged case and/or liner notes that devalues the CD. I will request a return or exchange. I wish this facet of the procedure were clearer to the customer.”
Helpful Report
Posted 5 years ago
Robert B
Verified Buyer
“I ordered six magazines. When my order arrived it was incomplete (only 5 of the 6 were sent) And of the five I received, two were the wrong issues. Additionally the magazines were not secured well in the package. Two were bumped and had minor damage. Tightly bagging them together would have helped to prevent this. Oldies customer service was responsive to the problem and promised to remedy. I give that part of the transaction a GOOD rating.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I chose to pay as much in shipping as the two DVDs cost, in order to get them faster so I could have them for a trip to a friend's house. Didn't matter though because it still took a week for them to ship the stupid thing, making the fast shipping time pointless as it arrived the afternoon after I'd left.”
Helpful Report
Posted 5 years ago
Coleen W
Verified Buyer
“Shipping was excellent. Not what u wanted.”
Helpful Report
Posted 5 years ago
Judi M
Verified Buyer
“The service was good but the product I purchased was the worst recording of the music that I purchased that I ever heard. It was a 2 disc set and it is absolutely horrible. I am going to throw it away, garbage. I will never purchase from them again.”
Helpful Report
Posted 5 years ago
Steven M
Verified Buyer
“Poor policies, poor customer service, slow shipping= lost customer”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I didn’t get the CD’s that I ordered. I ordered Jimmy Reed cd ZNOT 4142, but I received SunHouse cd Raw Delta Blues.”
Helpful Report
Posted 5 years ago
David C
Verified Buyer
“I Ordered two DVD's. One was good and did great, but one looked blue on the underside. and I ordered DVD's. It would not play. I tried to call them today. And he said the phone was breaking Up. You See!!! not so good!!!”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“The Premium Shipping was labeled 1-3 days but when I was ready to pay there was notice that delivery could take longer than that. I wanted the movie for a date in 3 days and thought there was a chance it might arrive in time. It took NINE days for shipping at $14.98. Wow, some premium. Highly misleading!”
Helpful Report
Posted 5 years ago
M.E.
Verified Reviewer
“First time customer, and I was disappointed that I was not allowed the 10% off discount for a $100 or more purchase, because I was a day late. However, that was not the reason I am writing this 2 star review. The reason is, it took 7 days to send my order out, even though everything was in stock. This place has a great selection, but I'm on the fence as to whether I will return for a 2nd purchase.”
Helpful Report
Posted 5 years ago
Gabriella T
Verified Buyer
“Took 2 many days 2 get product after we paid shipping very poor service we will go back to amazon and walmart for our online ordering”
Helpful Report
Posted 5 years ago
Theresa H
Verified Buyer
“Your online site said I would receive my movies in 3 days. I ordered on 5/18 and fid not reveive until 5/28.”
Helpful Report
Posted 5 years ago
Neicy B
Verified Buyer
“Shipping took way too long and misleading information about dvd. I will be returning part of my order. The description did not specify that what I purchased was for a ps2 game device. Highly disappointed.”
Helpful Report
Posted 5 years ago
Hello, Neicy! We show that your order was shipped and delivered within the timeframe promised. You are welcome to return any unopened item(s) within 30 days of receipt, as per our Return Policy. A copy of our Return Policy can be found online here: http://www.oldies.com/help/returnpolicy.cfm We show that the item that you purchased is indeed listed as a UMD Video, for use on PSP, and is not listed as a DVD. If you have any questions, please give us a call at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
David G
Verified Buyer
“Had to ask for my refund for an item I ordered that they did not have. If I had not asked I am not sure I would have gotten it.”
Helpful Report
Posted 5 years ago
Hello, David! For backordered/unshipped items on orders paid for by PayPal, details regarding such are on the invoice we included with your shipment. We show that your partial refund was automatically processed and posted back to your account, as promised. We're not certain as to why you'd insinuate otherwise. In any case, if you have any further questions, please feel free to reach out to us at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Alex F
Verified Buyer
“Ordered 8 items. 1 item was out of stock even though the website said it wasn't. 3 items listed as new were not sealed in shrink wrap. Customer service is awful, and rhe woman who answered the phone was lazy and rude. Return policy is a joke. Never again.”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,663 reviews
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