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OLDIES.com Reviews

4.7 Rating 18,888 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jeffrey C
Verified Buyer
“DVDs were shipped in bubble wrap bag. No protection. Box was crushed and beat up. Could not possibly give as a gift. Embarassing to keep even for myself.”
Helpful Report
Posted 6 years ago
Alfred S
Verified Buyer
“All the inside of the CD cases broken from the middle”
Helpful Report
Posted 6 years ago
Joseph C
Verified Buyer
“My order was delivered short one item however I was charged with it anyway. Will it be shipped later or what? It didn't say. I shouldn't have been charged if it wasn't available.”
Helpful Report
Posted 6 years ago
Mathan E
Verified Buyer
“I placed an order for two items. I received an email that my order had shipped. When it arrived, it was clear that one of the items, a boxed set, wasn't there. There was no communication about it shipping separately or being out of stock. It was missing with zero explanation. And then, two days after my order arrived, I received a refund for the item (which by the way is still listed on their site as "available: usually ships in 1-3 business days"). So if you like partially fulfilled orders, with zero explanation why something is missing, by all means visit oldies.com.”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“I have a problem here. They have great prices and a great selection, but their shipping method was terrible. The shipped it Fed-Ex and It took five extra days to get my package. Five extra day, that is unexceptionable. I blame Fed-Ex for for the delay but I blame them for using Fed-Ex. If they ship your package Fed-Ex by aware there might be a delay.”
Helpful Report
Posted 6 years ago
Yong H
Verified Buyer
“I've seen 3 uploads on YouTube of Harmony Lane 1935 (picture quality of them are ALL VERY CLEAR). Your DVD's picture quality is POOR -- UNACCEPTABLE.”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“2/5 you are asking me to review an item that you have not sent. Im happy about the purchase but i have not recieved this item yet”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“takes too long....Target is quicker & receiver in a few days. still I appreciate the service & the availability of what i was wanting & looking for & did receive. M.Wells”
Helpful Report
Posted 6 years ago
Larry F
Verified Buyer
“It took 19 days from ording to receive my order.This a long time when the item was in stock. in the past I have had a few bad dvds.L. Ford”
Helpful Report
Posted 6 years ago
Elmer C
Verified Buyer
“sound was not clear”
Helpful Report
Posted 6 years ago
Matt A
Verified Buyer
“I bought several CD's from Oldies. I was very displeased with the fact that I received several "cut-outs" with nary an indication that this was the case. Cut-outs have a damaged case and/or liner notes that devalues the CD. I will request a return or exchange. I wish this facet of the procedure were clearer to the customer.”
Helpful Report
Posted 6 years ago
Robert B
Verified Buyer
“I ordered six magazines. When my order arrived it was incomplete (only 5 of the 6 were sent) And of the five I received, two were the wrong issues. Additionally the magazines were not secured well in the package. Two were bumped and had minor damage. Tightly bagging them together would have helped to prevent this. Oldies customer service was responsive to the problem and promised to remedy. I give that part of the transaction a GOOD rating.”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“I chose to pay as much in shipping as the two DVDs cost, in order to get them faster so I could have them for a trip to a friend's house. Didn't matter though because it still took a week for them to ship the stupid thing, making the fast shipping time pointless as it arrived the afternoon after I'd left.”
Helpful Report
Posted 6 years ago
Coleen W
Verified Buyer
“Shipping was excellent. Not what u wanted.”
Helpful Report
Posted 6 years ago
Judi M
Verified Buyer
“The service was good but the product I purchased was the worst recording of the music that I purchased that I ever heard. It was a 2 disc set and it is absolutely horrible. I am going to throw it away, garbage. I will never purchase from them again.”
Helpful Report
Posted 6 years ago
Steven M
Verified Buyer
“Poor policies, poor customer service, slow shipping= lost customer”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“I didn’t get the CD’s that I ordered. I ordered Jimmy Reed cd ZNOT 4142, but I received SunHouse cd Raw Delta Blues.”
Helpful Report
Posted 6 years ago
David C
Verified Buyer
“I Ordered two DVD's. One was good and did great, but one looked blue on the underside. and I ordered DVD's. It would not play. I tried to call them today. And he said the phone was breaking Up. You See!!! not so good!!!”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“The Premium Shipping was labeled 1-3 days but when I was ready to pay there was notice that delivery could take longer than that. I wanted the movie for a date in 3 days and thought there was a chance it might arrive in time. It took NINE days for shipping at $14.98. Wow, some premium. Highly misleading!”
Helpful Report
Posted 6 years ago
M.E.
Verified Reviewer
“First time customer, and I was disappointed that I was not allowed the 10% off discount for a $100 or more purchase, because I was a day late. However, that was not the reason I am writing this 2 star review. The reason is, it took 7 days to send my order out, even though everything was in stock. This place has a great selection, but I'm on the fence as to whether I will return for a 2nd purchase.”
Helpful Report
Posted 6 years ago
OLDIES.com is rated 4.7 based on 18,888 reviews
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