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OLDIES.com Reviews

4.7 Rating 18,888 Reviews
92 %
of reviewers recommend OLDIES.com
4.7
Based on 18,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Took 2 many days 2 get product after we paid shipping very poor service we will go back to amazon and walmart for our online ordering
Helpful Report
Posted 6 years ago
Your online site said I would receive my movies in 3 days. I ordered on 5/18 and fid not reveive until 5/28.
Helpful Report
Posted 6 years ago
Shipping took way too long and misleading information about dvd. I will be returning part of my order. The description did not specify that what I purchased was for a ps2 game device. Highly disappointed.
Helpful Report
Posted 6 years ago
Hello, Neicy! We show that your order was shipped and delivered within the timeframe promised. You are welcome to return any unopened item(s) within 30 days of receipt, as per our Return Policy. A copy of our Return Policy can be found online here: http://www.oldies.com/help/returnpolicy.cfm We show that the item that you purchased is indeed listed as a UMD Video, for use on PSP, and is not listed as a DVD. If you have any questions, please give us a call at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Had to ask for my refund for an item I ordered that they did not have. If I had not asked I am not sure I would have gotten it.
Helpful Report
Posted 6 years ago
Hello, David! For backordered/unshipped items on orders paid for by PayPal, details regarding such are on the invoice we included with your shipment. We show that your partial refund was automatically processed and posted back to your account, as promised. We're not certain as to why you'd insinuate otherwise. In any case, if you have any further questions, please feel free to reach out to us at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Ordered 8 items. 1 item was out of stock even though the website said it wasn't. 3 items listed as new were not sealed in shrink wrap. Customer service is awful, and rhe woman who answered the phone was lazy and rude. Return policy is a joke. Never again.
Helpful Report
Posted 6 years ago
I received 5 dvd's, but only 4 of the 5 I ordered. Instead of Fear City I received The Dive from Clausen's Pier. I called and someone was to get back to me, I'm still waiting. I guess 4 out of 5 isn't too bad, but I would still like to receive the movie I ordered.
Helpful Report
Posted 6 years ago
It took eleven days to receive order - way to long to wait !
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Posted 6 years ago
Delivery time is too long. This was my first order from Oldies. com, may be my last.
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Posted 6 years ago
five dvds were bad ,no refund or new dvds as of yet
Helpful Report
Posted 6 years ago
I HAVE ORDERED ONLY TWICE AND BOTH TIMES IT WAS ALL MESSED UP 1ST TIME THERE WAS A PROBLEM WITH SHIPPING THEN 2ND TIME DIDN'T SEND ALL MY ORDER SOMETHING NEEDS DONE TO KEEP ME A CUSTOMER
Helpful Report
Posted 6 years ago
Items were not shipped. Called customer service and got the runaround. Will never shop at Oldies again. I have to hope that I will receive my product at some point.
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Posted 6 years ago
The quiet man film I ordered was supposed to be a Blu Ray. However it is a regular DVD. Even though I paid the Blu Ray price
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Posted 6 years ago
When you send a delivery confirmation it would be nice to specify what was delivered. I order a lot of dvds from difference websites that always email a photo of the delivered dvd or a dvd name. This way I can keep track of what I already received. Have you send the Cossacks and another DVD of John Gilbert? I think title has the name of character, Bardellys? I cant remember the name of the dvd. Thank you, Natasha
Helpful Report
Posted 6 years ago
It takes long time for items to artive
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Posted 6 years ago
arrived in good shape; could track; have liner notes; fidelity sucks bigly
Helpful Report
Posted 6 years ago
Order took too long to arrive
Helpful Report
Posted 6 years ago
I ordered several dvd's that were misrupted in transit by the carrier (Not oldies fault). The video quality was good. However, one of the dvds was advertised as the "uncut" original version of Caligula. Couldn't be farther from the truth. It was cut up by some liberal sensor! It is now a PG - 13 movie. Very disappointed in this one! Don't know if I will trust oldies.com again. I've been a loyal customer for over 10 Years but this one is damming!
Helpful Report
Posted 6 years ago
Slow filling orders.
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Posted 6 years ago
My first order from Oldies.com, was fast and painless. Delivery was quick, but my second order is taking 11 days to be delivered...what gives?
Helpful Report
Posted 6 years ago
Your order delivered today, according to carrier tracking. We shipped on April 2nd from Philadelphia, and you opted for Economy Shipping, which typically delivers 2-8 business days after shipment. We do offer several other quicker shipping options, should you wish to receive your orders faster... Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
when i see that fedex is bringing my product and a small no name van pulls in my driveway 2 days later than i was told, and paid eight dollars for shipping for two cd,s. this is 2019 there are no more horse & wagon del. there won,t be any orders. I no us old folks are gone but we still spend money. thanks for nothing.
Helpful Report
Posted 6 years ago
OLDIES.com is rated 4.7 based on 18,888 reviews