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OLDIES.com Reviews

4.7 Rating 18,658 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,658 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Collester
Verified Buyer
“This survey is annoying”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“2 records were missing, from my order!, one record arrived broken. This will most likely be my last order from Oldies.com.”
Helpful Report
Posted 4 years ago
Linda S
Verified Buyer
“Takes forever to get merchandise.”
Helpful Report
Posted 4 years ago
Thank you for your recent order. We show that your order shipped seven business days after we received it. As per our website, "COVID-19: We are currently operating in a limited manner. Due to social-distancing practices and increased order volume, please expect longer than usual wait times & shipping delays." We are sorry that we did not meet your expectations on this order. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 4 years ago
Patricia T
Verified Buyer
“Was looking forward to receiving Blue Magic's CD. The the package was right, the CD had the songs listed...BAM! A disco CD!! VERY DISAPPOINTING! We're requesting a refund!”
Helpful Report
Posted 4 years ago
Jason D
Verified Buyer
“Ordered two items that were sold out, but received no notification of why they were missing from my shipment, no invoice, just an undetailed cash register receipt; was assigned "credit" for merch in the place of a monetary refund without my knowledge/ with no notification of what was happening with my money; had to call customer service to find out .status of my payment. Very puzzling way to do business.”
Helpful Report
Posted 4 years ago
Douglas L
Verified Buyer
“I thought 1957 was better than I guess it was. Same songs sung by different singers was also part of the rating.”
Helpful Report
Posted 4 years ago
Thomas S
Verified Buyer
“My last order went to my former address which we have not had for over 18 months. What's even odder is that I HAVE RECEIVED ORDERS FROM OLDEIS.COM AT MY NEW ADDRESS.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“They were not able to complete my order so they sent only 1 of 2 CDs with no explanation, and the case was cracked on the one that came. I wrote a few emails and played phone tag for a week before I gave up on returning the one I received. Buyer be ware of the “1 left in stock””
Helpful Report
Posted 5 years ago
Dennis J
Verified Buyer
“Your shipping cost is to high& takes to long to get are movies.Thanks,Dennis.”
Helpful Report
Posted 5 years ago
PATRICIA R
Verified Buyer
“It takes longer to get the dvds I purchased than advertised. When I called to discuss this the woman on the phone was extremely rude. The movies are a great price.”
Helpful Report
Posted 5 years ago
HEIDI R
Verified Buyer
“I still don't have my purchase and oldies is asking my rating? Fullfill my order .”
Helpful Report
Posted 5 years ago
USPS tracking confirms that it delivered to you today. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Johnny D
Verified Buyer
“The CD’s received are not the quality that was expected.”
Helpful Report
Posted 5 years ago
Bryan D
Verified Buyer
“They charged my CC and said they shipped an item they did not even have in stock!”
Helpful Report
Posted 5 years ago
Kevin B
Verified Buyer
“One DVD was replaced with a low-price dollar store video which I did not choose.”
Helpful Report
Posted 5 years ago
Adrienne G
Verified Buyer
“The delivery information provided on the website was NOT correct and was misleading!”
Helpful Report
Posted 5 years ago
Edward E
Verified Buyer
“I didn't play them all but one of the disc plays then stops plays then stops”
Helpful Report
Posted 5 years ago
Mann
Verified Buyer
“Overcharged postage. (returned later) CD not FORMATTED correctly--would NOT play, except on OLD equipment. There was NO alert for this online, OR on CD itself. I have hundreds of CDs, and have NEVER had this problem before! Called Bose--maker. of my main player-- and they told me about the wrong formatting. Called Oldies supervisor, told him I wanted to keep the CD, but requested a discount. He said he would ask, and that they would let me know. NO reply. That was the SECOND time NO ONE called when promised. I asked for a $8 refund--that's ALL!! You now have a very unhappy customer who will never be re-ordering. How much is your customer service satisfaction WORTH?? A measly $8? You FAILED the test, and lost a customer. Was it worth it?!”
Helpful Report
Posted 5 years ago
Roger P
Verified Buyer
“I ordered 2 CD sets, I received 1 with no explanation as to why.”
Helpful Report
Posted 5 years ago
Mark K
Verified Buyer
“ordered volumes 1 thru 11 and volume 7 is missing.”
Helpful Report
Posted 5 years ago
Michael C
Verified Buyer
“Your take to long to get the products out I waited 6 or 7 days to get my last order out in it took 10 days for me to get my last couple of orders”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,658 reviews
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