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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steven H
Verified Buyer
“I have previously had a good experience with "Oldies.com". However, this time was disappointing. I had ordered more than $75 in products, as I usually do. $75 is the threshold for free shipping. However, I was charged for shipping because your company did not have all the items I had ordered, therefore my total order fell below the $75 threshold. I was not warned that I was being charged for shipping - they just added the cost to my bill without my consent. If I'd known they were out of stock on some of these items, I'd have chosen other items from my "saved items". This is a poor business practice that angered a good customer.”
Helpful Report
Posted 5 years ago
Matthew H
Verified Buyer
“baiting and switching advertising of products from prices and shipping”
Helpful Report
Posted 5 years ago
Michael C
Verified Buyer
“Apparently, their web-site stored a previous address of mine. Even though they had previously shipped to my residence of two-years , their system defaulted to the old location. When I tracked the package & discovered this, I called customer service. The rep had a bit of an attitude, and ultimately they were unwilling to help me, or even meet me halfway. Upon going to my PayPal account, I only saw only my actual, current address listed. So I didn't receive my order but was charged. Not a good way to do business, so I'll take mine elsewhere.”
Helpful Report
Posted 5 years ago
Anyhony D
Verified Buyer
“items to long to recieve”
Helpful Report
Posted 5 years ago
Wayne G
Verified Buyer
“the movie i ordered said running time 1hr 48min yet the box says 1hr 8min I watched the movie on imbd and it was hour and 48min so what you sent is missing 40min despite your website saying 1hour 48min wich is false advertising. The reason I ordered from you was because you indicated the full length unlike ebay, walmart,amazon which said 1hr 8min so I am very disappointed and probably wont order anything else from you.”
Helpful Report
Posted 5 years ago
The back cover of the DVD says 108 minutes; which is indeed one hour and 48 minutes. Rest assured, the full movie is on the DVD as advertised. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Collester
Verified Buyer
“This survey is annoying”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“2 records were missing, from my order!, one record arrived broken. This will most likely be my last order from Oldies.com.”
Helpful Report
Posted 5 years ago
Linda S
Verified Buyer
“Takes forever to get merchandise.”
Helpful Report
Posted 5 years ago
Thank you for your recent order. We show that your order shipped seven business days after we received it. As per our website, "COVID-19: We are currently operating in a limited manner. Due to social-distancing practices and increased order volume, please expect longer than usual wait times & shipping delays." We are sorry that we did not meet your expectations on this order. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Patricia T
Verified Buyer
“Was looking forward to receiving Blue Magic's CD. The the package was right, the CD had the songs listed...BAM! A disco CD!! VERY DISAPPOINTING! We're requesting a refund!”
Helpful Report
Posted 5 years ago
Jason D
Verified Buyer
“Ordered two items that were sold out, but received no notification of why they were missing from my shipment, no invoice, just an undetailed cash register receipt; was assigned "credit" for merch in the place of a monetary refund without my knowledge/ with no notification of what was happening with my money; had to call customer service to find out .status of my payment. Very puzzling way to do business.”
Helpful Report
Posted 5 years ago
Douglas L
Verified Buyer
“I thought 1957 was better than I guess it was. Same songs sung by different singers was also part of the rating.”
Helpful Report
Posted 5 years ago
Thomas S
Verified Buyer
“My last order went to my former address which we have not had for over 18 months. What's even odder is that I HAVE RECEIVED ORDERS FROM OLDEIS.COM AT MY NEW ADDRESS.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“They were not able to complete my order so they sent only 1 of 2 CDs with no explanation, and the case was cracked on the one that came. I wrote a few emails and played phone tag for a week before I gave up on returning the one I received. Buyer be ware of the “1 left in stock””
Helpful Report
Posted 5 years ago
Dennis J
Verified Buyer
“Your shipping cost is to high& takes to long to get are movies.Thanks,Dennis.”
Helpful Report
Posted 5 years ago
PATRICIA R
Verified Buyer
“It takes longer to get the dvds I purchased than advertised. When I called to discuss this the woman on the phone was extremely rude. The movies are a great price.”
Helpful Report
Posted 5 years ago
HEIDI R
Verified Buyer
“I still don't have my purchase and oldies is asking my rating? Fullfill my order .”
Helpful Report
Posted 5 years ago
USPS tracking confirms that it delivered to you today. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Johnny D
Verified Buyer
“The CD’s received are not the quality that was expected.”
Helpful Report
Posted 5 years ago
Bryan D
Verified Buyer
“They charged my CC and said they shipped an item they did not even have in stock!”
Helpful Report
Posted 5 years ago
Kevin B
Verified Buyer
“One DVD was replaced with a low-price dollar store video which I did not choose.”
Helpful Report
Posted 5 years ago
Adrienne G
Verified Buyer
“The delivery information provided on the website was NOT correct and was misleading!”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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