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OLDIES.com Reviews

4.7 Rating 18,650 Reviews
91 %
of reviewers recommend OLDIES.com
4.7
Based on 18,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

The order was supposed to arrive in 2 to 5 days and it took 2 weeks. Not happy about that.
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Posted 4 years ago
I will tell you that I was displeased with my order. I ordered three different cd sets, and only received one! I am very disappointed, to say the least. These were supposed to be gifts for a couple people on my holiday list, but now I will be scrambling to find something else. Very disappointed.
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Posted 4 years ago
Customer service was rude and not helpful on two occasions (one over the phone, with Meghan.. and one via email). Paid extra for expedited shipping (actually 65% percent of the cost of the item I was even purchasing!).. and it did not come swiftly, nor where they able to give me updates on why it hasn't shipped, or additional information to track the shipment. Will never order from them again.
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Posted 4 years ago
Item was broken when I got it. When I called customer service they instantly started the blame game.
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Posted 4 years ago
Ordered weeks ago still did not my items yet. Some items were not available no one lets you know you have to guess . Poor service
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Posted 4 years ago
Impressive selection, but there are some glitches in customer communication. Got three out of four items (and they're fine), but the fourth was back-ordered and the company never saw fit to mention that until I saw a note in the package. Phone help was unhelpful. Two weeks later, still no CD, no refund, and no clue what's going on. Some simple, auto-generated emails could have made this a lot smoother. Then again, I got this review email minutes after an arrival confirmation email, so maybe not. Oldies really should look into some 21st-century customer service procedures.
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Posted 4 years ago
The box is to small an for it to be in the UNITED STATE took to long
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Posted 4 years ago
The price was a little high. Shipping way high. CD case was shattered into 4 pieces, very poor packing.
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Posted 4 years ago
I called last week with questions about my recent order and the rep I spoke with kept talking with someone else. It was very hard to understand her and what she was saying. Perhaps she was training a new person, but it was hard to decipher answers to my questions. I ended up hanging up I was so frustrated.
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Posted 4 years ago
Said I would get it in 3-5 days, over a week and have not received it .
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Posted 4 years ago
they have the nerve to charge a fee. They call it a management fee.
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Posted 4 years ago
First tine I ordered last week you all sent me the wring cd.
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Posted 4 years ago
2 records not delivered and all 9 records are warped that were sent One not in shrink and cover torn which was not listed in description.
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Posted 4 years ago
Ordered eighteen Alpha Video DVDs, of the eighteen four are defective and need to be replaced. A 22% failure rate does not speak well of their Quality Control department.
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Posted 4 years ago
only 1 of 3 were properly ordered and delivered the rest were either not available
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Posted 4 years ago
Shipping fees are too much
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Posted 4 years ago
Took forever to get here
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Posted 4 years ago
I don’t appreciate being charged for shipping only to ship out a week after I made the purchase. That’s really lame.
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Posted 4 years ago
8 out of 13 cds shopped Then I go on line and some off the missing order is available?
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Posted 4 years ago
Cheaply made
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Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,650 reviews