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OLDIES.com Reviews

4.7 Rating 18,649 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,649 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Glenda J
Verified Buyer
“The video did not play”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I ordered Wonder Women twice, (Blu-Ray, DVD and Digital) I did not receive the correct product both times. I was very upset. I called and talked to a rep. of your Co. He was very nice and courteous and helped find my order with the correct Format that I ordered. He said that he would reorder it for me, but he wrote in the format I wanted. I still have not received it yet. If there is a problem please let me know about it. Thank you”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“history of r &r poor quality. most discs flip back to first track before end of last track.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Your service is good the TV shows are good prices are okay see you like l Fair”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Not too bad. Decent selection, good prices. BUT... they sell your info. Made an order in the evening and the next morning I was getting spam texts on my phone and email.”
Helpful Report
Posted 3 years ago
Roland R
Verified Buyer
“The auction was great. paying the bill was easy. actually getting what I purchased.... hasn't happened. I've been told it happened -- not so.”
Helpful Report
Posted 4 years ago
Cricket H
Verified Buyer
“Dissatisfied Customer. I ordered 2 Superman keychains for gifts. On the website the item is shown with a the Superman keychain card as a DC Comic in a clear wrapped package. The package I received had I keychain in the clear wrapped package and the other one was loose in the package and was not in the clear wrapped package. When I called customer service, I was told that the supervisor said some are wrapped and some may not be. I expected both to be in the clear wrapped package. Luckily the loose key chain was not damaged being shipped that way. This was my first time ordering from OLDIES and it will be my last. I like the products, but unhappy with the packaging and the poor excuse the supervisor gave the customer service associate.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“the first disk skips --lousy reproduction”
Helpful Report
Posted 4 years ago
Michael E
Verified Buyer
“1 album not included but no info given.”
Helpful Report
Posted 4 years ago
Jazzmonkie
Verified Reviewer
“Good selection but I have not received my refund for items returned one month ago. Customer service is lacking. The items I returned were cancelled by Oldies.com as not available so I bought from another vendor. 5 weeks later, the items show up from Oldies.com. Bad organization.”
Helpful Report
Posted 4 years ago
Sandra D
Verified Buyer
“order incomplete.”
Helpful Report
Posted 4 years ago
John S
Verified Buyer
“Didn't send everything!! Took forever to ship!!!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“I am completely satisfied with the selection and service, but feel the shipping was a bit ridiculous and way over what it should and could be. So for that reason I will still use you for the hard to find stuff but will look elsewhere first. Something I know can be shipped for $2 or less, it makes me feel I am being screwed over and taken advantage of to pay $6 plus to have shipped. Sincerely, Virgil”
Helpful Report
Posted 4 years ago
Porter W
Verified Buyer
“The jewel case it came in was smashed in 3 places. The package it came in showed no damage.”
Helpful Report
Posted 4 years ago
Ryan F
Verified Buyer
“Record sleeve came in with damaged corner that also damaged liner notes sleeve inside. Ordered 2 records that I wanted shipped together. No mention that the other was out of stock and not shipping, leaving shipping cost for 1 record higher than I would have paid.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Wait too long before item ships. I ordered on February 14th, didn't get the product until the beginning of March!”
Helpful Report
Posted 4 years ago
Kenneth W
Verified Buyer
“My vinyl lp was a 2 record set (FM movie soundtrack) Both records were the same ( sides 1and4 ). Very disappointed”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“They sent the wrong product. I ordered a set of Vampire Family stickers and got Zombie. When I emailed, they said I had to call in. I called in and while the rep was very nice and was going to have a shipping label sent to me, she never did.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I’m both glad,and sad,to see other reviews with a similar problem to my own. I placed a decent sized order (4 shirts,2 cds and a dvd), and only the cds/dvd came. It was a small package-noticeable that it was only media. I have now emailed them 3 times and received no response. I am disappointed for many reasons: 1- I have had issues in the past, and they have always been resolved,so what’s wrong in 2021?? 2- Obviously, my merchandise hasn’t arrived, so why bother ordering from them anymore? And 3- NO response to my email (I was expecting the “The tracking number says it arrived” line, but I didn’t even get that). Not sure what happened to the company in the last few months, but they just aren’t good now.”
Helpful Report
Posted 4 years ago
Robert J
Unverified Reviewer
“I ordered a Christmas Music Box CD. The one I received was blank. I called and reported it and they asked me to return it and I did. This was back in December. I have not received a replacement. I have sent several emails with no response. I have given up on Oldies.”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,649 reviews
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