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OLDIES.com Reviews

4.7 Rating 18,649 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,649 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Did not represent the product clearly on its website. Also overcharged considerably on shipping.”
Helpful Report
Posted 4 years ago
Kim B
Verified Buyer
“I wish I knew about the high shipping cost before check out I was penny's away from free shipping and the site wouldn't allow me to edit it. I tired calling 4 times with no one answering.”
Helpful Report
Posted 4 years ago
Robert D
Verified Buyer
“Price was fair but shipping was a total rip off.”
Helpful Report
Posted 4 years ago
Christopher L
Verified Buyer
“Although the album ordered did eventually arrive, it was much later than expected and the $7.95 for shipping was exorbitant with this consideration.”
Helpful Report
Posted 4 years ago
Dennis R
Verified Buyer
“I ordered 2 different orders within 1 hour of each other, I called & trie to get both orders combined to save $7.95 shipping charges, I was informed it was too late& the combined orders was not possible. Maybe you could grant me a credit. Thank you Sincerely and Respectfully Dennis R Miller 64-65Germany 66-67Nam CTC-IV-68 West Los Angeles CHP Area#565 #6419 Order #'s 1124348& 1124357 @ 3:17&4:11 am order#1124357 has yet to arrive, 1124348 had arrived in perfect condition.”
Helpful Report
Posted 4 years ago
Michael S
Verified Buyer
“If you don't have any issues with your order, you will probably be satisfied with price, quality of products, and delivery. However, if you get short shipped, or product sold as stock is not in stock, or you have a problem, customer service is slow or non-existent. They seemed overwhelmed, or don't have enough employees to handle the workload.”
Helpful Report
Posted 4 years ago
Alva C
Verified Buyer
“oldies is very bad about sending the wrong 45 records I orded the ricky van shelton 45 record back in Dec.20.I have called them two ti rightmes trying to get them to eather send my 45 record or refund my money and they will not bake it.Ac”
Helpful Report
Posted 4 years ago
Michael G
Verified Buyer
“A DVD-R that skips. You should be so proud.”
Helpful Report
Posted 4 years ago
Engelked
Verified Buyer
“The delivery time was very prompt, however, when I played the record straight I purchased, it skipped in numerous spots, which has never happened before....”
Helpful Report
Posted 4 years ago
Steve P
Verified Buyer
“One item was unavailable. No notification was given until the item that was available arrived. Why wasn't an e-mail sent apprising me of this?”
Helpful Report
Posted 4 years ago
Anthony B
Verified Buyer
“record was scratched”
Helpful Report
Posted 4 years ago
Amelia B
Verified Buyer
“I sent an email regarding this order. That will serve as my review.”
Helpful Report
Posted 4 years ago
Sacca
Verified Buyer
“I did not receive the 45s that I ordered. I received a few I did not order.”
Helpful Report
Posted 4 years ago
Fugate
Verified Buyer
“Didn't respond to my request whatsoever. The CD case was also broken from the get-go. At least the actual CD works!”
Helpful Report
Posted 4 years ago
Francesca M
Verified Buyer
“I was not happy about 1 CD I ordered being delivered after Christmas. I don't understand how it shipped from PA and went to Palm Springs, FL and then shipped to NY. I sent an email and was very disappointed on the reply I received.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Very poor recording, not impressed. Ya live and you learn”
Helpful Report
Posted 4 years ago
Nancy W
Verified Reviewer
“I am having great difficulty getting any updates regarding my recent order. This was a Christmas present. I have called on multiple occasions, only to be put on perpetual hold. Finally, when I do get a representative, I have been met with the age old answer “you should receive it sometime soon”. This will be my first and last time ordering from this company. I was trying to get this for my son for Christmas. Now, I just hope I get it at all. No communication at all or email updates. I’ve had to call and beg to find out. The order stays is incorrect. This is not very good costumer service. I was generous with 2 stars, as I did receive one of my albums today, and it was fine. So frustrating. I hope my second part will be here within 2021.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Did not want a CD. Wanted an old fashion record.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Ordered Dec 12. Said it ships 3 to 5 business days. Tracking status says as of December 21 they have not received the item to ship. Just a label for shipping was prepared. This was a christmas gift that I could have gotten from Amazon in 2 days but I'm a supporter of small businesses. Never again. So disappointed. Giving my kid a picture of it in a box instead. Hopefully I actually get the item soon.”
Helpful Report
Posted 4 years ago
M B
Verified Buyer
“takes greather than 3 weeks to receive orders so can niot be trusted as a Christmas gift. Had busted jewel cases”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,649 reviews
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