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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Wait too long before item ships. I ordered on February 14th, didn't get the product until the beginning of March!”
Helpful Report
Posted 4 years ago
Kenneth W
Verified Buyer
“My vinyl lp was a 2 record set (FM movie soundtrack) Both records were the same ( sides 1and4 ). Very disappointed”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“They sent the wrong product. I ordered a set of Vampire Family stickers and got Zombie. When I emailed, they said I had to call in. I called in and while the rep was very nice and was going to have a shipping label sent to me, she never did.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I’m both glad,and sad,to see other reviews with a similar problem to my own. I placed a decent sized order (4 shirts,2 cds and a dvd), and only the cds/dvd came. It was a small package-noticeable that it was only media. I have now emailed them 3 times and received no response. I am disappointed for many reasons: 1- I have had issues in the past, and they have always been resolved,so what’s wrong in 2021?? 2- Obviously, my merchandise hasn’t arrived, so why bother ordering from them anymore? And 3- NO response to my email (I was expecting the “The tracking number says it arrived” line, but I didn’t even get that). Not sure what happened to the company in the last few months, but they just aren’t good now.”
Helpful Report
Posted 4 years ago
Robert J
Unverified Reviewer
“I ordered a Christmas Music Box CD. The one I received was blank. I called and reported it and they asked me to return it and I did. This was back in December. I have not received a replacement. I have sent several emails with no response. I have given up on Oldies.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Did not represent the product clearly on its website. Also overcharged considerably on shipping.”
Helpful Report
Posted 4 years ago
Kim B
Verified Buyer
“I wish I knew about the high shipping cost before check out I was penny's away from free shipping and the site wouldn't allow me to edit it. I tired calling 4 times with no one answering.”
Helpful Report
Posted 4 years ago
Robert D
Verified Buyer
“Price was fair but shipping was a total rip off.”
Helpful Report
Posted 4 years ago
Christopher L
Verified Buyer
“Although the album ordered did eventually arrive, it was much later than expected and the $7.95 for shipping was exorbitant with this consideration.”
Helpful Report
Posted 4 years ago
Dennis R
Verified Buyer
“I ordered 2 different orders within 1 hour of each other, I called & trie to get both orders combined to save $7.95 shipping charges, I was informed it was too late& the combined orders was not possible. Maybe you could grant me a credit. Thank you Sincerely and Respectfully Dennis R Miller 64-65Germany 66-67Nam CTC-IV-68 West Los Angeles CHP Area#565 #6419 Order #'s 1124348& 1124357 @ 3:17&4:11 am order#1124357 has yet to arrive, 1124348 had arrived in perfect condition.”
Helpful Report
Posted 4 years ago
Michael S
Verified Buyer
“If you don't have any issues with your order, you will probably be satisfied with price, quality of products, and delivery. However, if you get short shipped, or product sold as stock is not in stock, or you have a problem, customer service is slow or non-existent. They seemed overwhelmed, or don't have enough employees to handle the workload.”
Helpful Report
Posted 4 years ago
Alva C
Verified Buyer
“oldies is very bad about sending the wrong 45 records I orded the ricky van shelton 45 record back in Dec.20.I have called them two ti rightmes trying to get them to eather send my 45 record or refund my money and they will not bake it.Ac”
Helpful Report
Posted 4 years ago
Michael G
Verified Buyer
“A DVD-R that skips. You should be so proud.”
Helpful Report
Posted 4 years ago
Engelked
Verified Buyer
“The delivery time was very prompt, however, when I played the record straight I purchased, it skipped in numerous spots, which has never happened before....”
Helpful Report
Posted 4 years ago
Steve P
Verified Buyer
“One item was unavailable. No notification was given until the item that was available arrived. Why wasn't an e-mail sent apprising me of this?”
Helpful Report
Posted 4 years ago
Anthony B
Verified Buyer
“record was scratched”
Helpful Report
Posted 4 years ago
Amelia B
Verified Buyer
“I sent an email regarding this order. That will serve as my review.”
Helpful Report
Posted 4 years ago
Sacca
Verified Buyer
“I did not receive the 45s that I ordered. I received a few I did not order.”
Helpful Report
Posted 4 years ago
Fugate
Verified Buyer
“Didn't respond to my request whatsoever. The CD case was also broken from the get-go. At least the actual CD works!”
Helpful Report
Posted 4 years ago
Francesca M
Verified Buyer
“I was not happy about 1 CD I ordered being delivered after Christmas. I don't understand how it shipped from PA and went to Palm Springs, FL and then shipped to NY. I sent an email and was very disappointed on the reply I received.”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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