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OLDIES.com Reviews

4.7 Rating 19,114 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,114 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Too expensive”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“The nastiest women in Customer Service. They treat paying customers as their enemies. The company forces a $1.00 insurance fee per order, however, based on my USPS research, the packages are NOT insured.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“I was hoping for mariachi instead of pop.”
Helpful Report
Posted 4 years ago
Carolyn H
Verified Buyer
“I ordered a cd by error that I already had--in spite of writing immediately as I realized the mistake within minutes--they refused to alter my order. It was my fault that I didn't check more carefully, but the inflexible policy made me as of now a previous customer. Too many places to shop where the customer is treated better!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Not as good as they think they are.”
Helpful Report
Posted 4 years ago
David T
Verified Buyer
“1/3 OF THE NEW PRODUCT CAME IN USED, THAT WAS SUPPOSED TO BE NEW, AND SHIPPING WAS WAY OUT OF LINE”
Helpful Report
Posted 4 years ago
Patrick S
Verified Buyer
“Poor process time to ship. It took a Long Time to get here.”
Helpful Report
Posted 4 years ago
We are sorry that we did not meet your expectations for this order. Based on what you ordered and the method of shipment you selected (Economy), we stated 3-5 business days to ship, and 2-8 business days to deliver. We shipped in 4 business days, and the order delivered to you 4 business days after shipment.
Posted 4 years ago
Everardo G
Verified Buyer
“I ordered two CD’s, I got them on time, but one of them was the wrong one, I called Oldies and they said it will take 8 business days to get it. The invoice shows both items delivered.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“I ordered cassette tapes but received CD's. Waiting for them to get back to me and rectify this somehow.”
Helpful Report
Posted 4 years ago
Keith P
Verified Buyer
“The bulk of the DVDs were damaged. Very poor quality.”
Helpful Report
Posted 4 years ago
John H
Verified Buyer
“Need more 45 rpm vinyl”
Helpful Report
Posted 4 years ago
Lee J
Verified Buyer
“I only got part of my order and it was late.”
Helpful Report
Posted 4 years ago
Billie N
Verified Buyer
“The DVD rolls and pixelated where I can’t see the movie . Very upset. Can I return it to get another one?”
Helpful Report
Posted 4 years ago
Anthony F
Verified Buyer
“Website still says in stock, but delivery of several CDs with free shipping came without. Called, and multiple versions are available, even at lower cost, but will not send without me paying shipping. Very poor service.”
Helpful Report
Posted 4 years ago
Steve H
Verified Buyer
“My first experience with Oldies.com was not to pleasant. My order was placed on June 30 & I received my shipment on July 5th. Only half of my order was correct and I received an album that I had not ordered. I informed them on July 5th and was told to ship the incorrect album back before they would ship me my correct order. They did provide me with a return postage label after two calls and 1 email. Today is July 11 and I still have not received confirmation that my correct order has shipped, despite them receiving the returned album on July 10th.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Giving a low rating because the main item I wanted was out of stock but it did not state that on the website when I ordered. Did not find out until I got my other items that this one was out of stock. Your technology should be better than that.”
Helpful Report
Posted 4 years ago
Stivers
Verified Buyer
“Paid extra for faster shipping which was a waste of money as Item took forever to get here. Oldies suck at packing and shiiping. Back to amazon for me.”
Helpful Report
Posted 4 years ago
Daniel
Verified Reviewer
“Your USPS mailing is beyond RIDICULOUS! My order was sent out of PA and after a couple of days it went to RI! I live in OH and this should have gone over to Columbus OH instead of RI! Then to make it even MORE ignorant, it went from RI to MA!!!! It is scheduled to be delivered tomorrow, (Thursday, 30 June). I find that VERY hard to believe! Due to your poor shipping and delivery, it's VERY doubtful that I will EVER order from you again!!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Didn't realize it was his unproduced song, not a finished product.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“it took to long to receive the order”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 19,114 reviews
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