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OLDIES.com Reviews

4.7 Rating 18,739 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anthony F
Verified Buyer
“Website still says in stock, but delivery of several CDs with free shipping came without. Called, and multiple versions are available, even at lower cost, but will not send without me paying shipping. Very poor service.”
Helpful Report
Posted 3 years ago
Steve H
Verified Buyer
“My first experience with Oldies.com was not to pleasant. My order was placed on June 30 & I received my shipment on July 5th. Only half of my order was correct and I received an album that I had not ordered. I informed them on July 5th and was told to ship the incorrect album back before they would ship me my correct order. They did provide me with a return postage label after two calls and 1 email. Today is July 11 and I still have not received confirmation that my correct order has shipped, despite them receiving the returned album on July 10th.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Giving a low rating because the main item I wanted was out of stock but it did not state that on the website when I ordered. Did not find out until I got my other items that this one was out of stock. Your technology should be better than that.”
Helpful Report
Posted 3 years ago
Stivers
Verified Buyer
“Paid extra for faster shipping which was a waste of money as Item took forever to get here. Oldies suck at packing and shiiping. Back to amazon for me.”
Helpful Report
Posted 3 years ago
Daniel
Verified Reviewer
“Your USPS mailing is beyond RIDICULOUS! My order was sent out of PA and after a couple of days it went to RI! I live in OH and this should have gone over to Columbus OH instead of RI! Then to make it even MORE ignorant, it went from RI to MA!!!! It is scheduled to be delivered tomorrow, (Thursday, 30 June). I find that VERY hard to believe! Due to your poor shipping and delivery, it's VERY doubtful that I will EVER order from you again!!”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Didn't realize it was his unproduced song, not a finished product.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“it took to long to receive the order”
Helpful Report
Posted 4 years ago
Kevin K
Verified Buyer
“NOT in stereo MONO recording and mastering Disappointing”
Helpful Report
Posted 4 years ago
Peter C
Verified Buyer
“a lot of scuffed up L.p Jackets, some previously opened too. . Looks like I shopped at good will.”
Helpful Report
Posted 4 years ago
James B
Verified Buyer
“Movies won't play and I called but no response except sending be ones I didn't order.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“The movie I ordered was an old old classic and I assumed it would be revised with the technology we have today as others have been. But the movie "Porgy & Bess" is the worst movie I've ever received. I will be sending it back as I could only watch a little of it because the reprinting was not professionally done.”
Helpful Report
Posted 4 years ago
Richard J
Verified Buyer
“Craps package! The corner of record was bent and one piece of cardboard ! Maybe need learned how packed the right way! Won’t be buy record from you in future!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Over half of the movies were in bad condition. Bad restoration if any. Dirt, tears, blurry, out of focus, washed out, bad sound. I thought that some were recorded from a movie screen. I also received 2 that I did not order, and 2 that were not sent but I was charged for. A couple of the bundles had movies that the actor it advertised had only bit parts or had nothing to do with them. Just to let you know, I did get some movies that were in good shape.”
Helpful Report
Posted 4 years ago
Frank K
Verified Buyer
“You advertise that the product usually ships in 3-5 business days but 8 days after I placed my order I was informed that it was shipped that day. According to the tracking, The Post Office didn't receive it until 9 days after I placed the order. I finally received it on 5/24/21, 12 days after I placed the order. I paid $19.98 for shipping 3 to 5 business days and it took 12 days. Not happy.”
Helpful Report
Posted 4 years ago
Kelly W
Verified Buyer
“I purchased a Bobby Sherman cd that had the wrong cover. I tried to replace it and was told the misprint was the only one available. When I called about it the man said (paraphrasing) that Bobby Sherman cd sure is a big deal with you. I shop your site as little as possible now but buy occasionally, only when the deal outweighs dealing with smart asses.”
Helpful Report
Posted 4 years ago
CF
Verified Reviewer
“30 years a customer,i can say that a year of Covid-19 has brought this company down on many levels. There must be only two employees working at this place. My order's took 2 months to receive. And i'm in N.J. No e-mails, no up-dates on my order. Once i was told my money order was not received. I put a post-office tracer on it (at my expense) only to find it was cashed by Oldies.com/Nina's.When i call with this info,i'm told my order just went out. When i returned two un-open dvd's (because i receive two of each) the Conshohocken PA return dept. never gave me a credit ! So a bunch of phone calls have to be made. What they put the customer through. It's sad. Their items,dvd's,cd's,Lp albums etc.are great. I wouldn't have stayed around for 30 years if they weren't. It's just they have become a hit or miss company.”
Helpful Report
Posted 4 years ago
Stephen W
Verified Buyer
“Advertised and sold as a “green vinyl” yet received a black pressing.”
Helpful Report
Posted 4 years ago
Daniel K
Verified Buyer
“Took forever to ship out and one of the records arrived with a damaged jacket. First time ordering and fairly unimpressed with the whole experience.”
Helpful Report
Posted 4 years ago
Tony B
Verified Buyer
“I am still missing two more items”
Helpful Report
Posted 4 years ago
Bobby S
Verified Reviewer
“Oldies have a good selection of videos which are hard to find but they are unreliable in getting the products out in a reasonable time. This is my second order and found that they take thier sweet time in processing orders. IT has been nearly 2 weeks since I placed my order and it is still in processing. I have ordered videos from other vendors and gotten the videos in less time. I just wished that they would process the order within 3 business days instead taking so long.”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,739 reviews
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