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OLDIES.com Reviews

4.7 Rating 19,112 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sandra A
Verified Buyer
“There was no communication until I opened a PayPal dispute so I wouldn’t do business with them again”
Helpful Report
Posted 6 years ago
Erik B
Verified Buyer
“Took two weeks to ship. Missed Christmas delivery...”
Helpful Report
Posted 6 years ago
Anthony R
Verified Buyer
“Took to long to arrive. I accidentally ordered 2 sets of dvd because I thought my first order didn’t take because I never received an email stating it had been ordered.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Placed my order Dec 12 to get in time for Christmas. Just received email order shipped 12/23. Now the gifts I ordered for 4 people won’t be here for Christmas. I would have paid extra to expedite shipping but website said 2-8 days shipping so I thought they would arrive before Christmas.”
Helpful Report
Posted 6 years ago
David L
Verified Buyer
“Movie was scratched and froze constantly.”
Helpful Report
Posted 6 years ago
Kirschner
Verified Buyer
“I ordered a copy of "Funkadelic" from you. While I did receive the album, I was under the impression it was on special printed vinyl. I opened it, and it said "special blue vinyl" copy, again, not the color I was told in the description of said product that I was receiving. I opened it up. It was just regular vinyl print. I will not be shopping with you again due to misleading information. Try and change my mind. I'm a collector, and I spend a lot of money on records. You lost a future customer due to negligence.”
Helpful Report
Posted 6 years ago
Pat M
Verified Buyer
“Your ad led me to believe that i was getting c d’s. I realized that about 6 hours later. I tried to cancel. You would not let me do that. Too expensive to be sending back. End up keeping the record. Have to buy a record player.”
Helpful Report
Posted 6 years ago
Hello, Pat! We checked, the item is indeed listed correctly as a Vinyl LP -- and your order was indeed for a Vinyl LP. And yes, we were unable to cancel your order by the time you made the request. As per our communication with you, you are certainly more than welcome to return this item within 30 days of receipt for a refund of your purchase price. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Customer
Verified Buyer
“Oldies Impeachmints are TINY, TINY, TINY, little containers (only 1.5”W & 0.3”H).... NOT AT ALL SIMILAR to the size implied on their website. PUT ON YOUR GLASSES if you want to read the microscopic wording on the container, or better, DON’T WASTE YOUR TIME (took 12-days to deliver of which I had to pay shipping), and DON’T WASTE YOUR MONEY (ridiculous price for such a minuscule return!!!)!!!!!”
Helpful Report
Posted 6 years ago
Kristie M
Unverified Reviewer
“I've never used Oldies before and never will again. I purchased a CD that was supposed to be a very special Christmas present. When I order there were 9 left. It said delivery within 3 business days. I have called several times and yesterday they told me it's out of stock. No Communication- no CD- and no CARE that I was counting on it before Christmas based on the advertising. Now I have to spend more than I can to find something else. Unfair because they oversold but advertised as in stock and fast shipping. Will never use again and will not refer. Horrible customer service. Thanks for taking my Christmas money Oldies!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Found out over 2 weeks after I ordered and 6 days before Christmas that the item I ordered was out of stock and unavailable. That is bad customer service. I will not be ordering from this site again.”
Helpful Report
Posted 6 years ago
Vicki S
Verified Buyer
“It came today it was packed like a 2 year old packed it. And it was broken I am so upset I needed this for a Christmas gift. I will not buy from them again”
Helpful Report
Posted 6 years ago
Bradley H
Verified Buyer
“I ordered 2 DVDs and only one appeared in the mail. I called to see why they didn’t send the other one. They said they were out of stock. So why did you make me pay for it and then refund my money at the last minute. Why didn’t you tell me before you sent the order? Very disappointed!”
Helpful Report
Posted 6 years ago
Selena S
Verified Buyer
“Package revived was damaged.”
Helpful Report
Posted 6 years ago
Pauline K
Verified Buyer
“The website is awful. There is no way to tell when or if items will be delivered.”
Helpful Report
Posted 6 years ago
Charles A
Verified Buyer
“I ordered a vinyl record and they sent me a CD in a CRACKED CASE!!! Never again!!!”
Helpful Report
Posted 6 years ago
Stephen C
Verified Buyer
“The CD I received had no music on it”
Helpful Report
Posted 6 years ago
Melissa M
Verified Buyer
“Got this to replace the one my daughter had that broke. (Same identical mug) the colors on the mug were not as bright and it had some chips in the handle.”
Helpful Report
Posted 6 years ago
Matt R
Verified Buyer
“Their website says items ship 2 to 3 business days...but instead it took a week for it to ship.”
Helpful Report
Posted 6 years ago
Erwin M
Verified Buyer
“Never received my parcel.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Tried to cancel my order within an hour of making it. They ignored my request.”
Helpful Report
Posted 6 years ago
OLDIES.com is rated 4.7 based on 19,112 reviews
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