OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 19,270 Reviews

92 %

of reviewers recommend OLDIES.com

4.7

Based on 19,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Tell us how OLDIES.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OLDIES.com 5 star review on 17th August 2025

Brian D

OLDIES.com 5 star review on 14th March 2025

Edilberto M

OLDIES.com 5 star review on 6th July 2024

Frank C

OLDIES.com 5 star review on 26th June 2024

Jasmine A

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, even better selection.”

Helpful Report

Posted 1 month ago

“2 older music groups that are still great.”

Helpful Report

Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“The DVD did drop, took almost 2 weeks?”

Helpful Report

Posted 1 month ago

“Took a long time to receive the product compared to other sellers on Ebay.”

Helpful Report

Posted 1 month ago

Thank you for your order and for taking the time to leave a review — we truly appreciate it. In this case, two of the items in your order were tagged as studio made-on-demand titles. That means the discs are not pre-stocked in our warehouse; instead, they are manufactured by the issuing studio after the order is placed and then shipped to us for fulfillment. Because of that process, these items carry an additional 5–7 business day handling timeframe before shipment. Your order was shipped and delivered within the timeframe indicated on the product pages at the time of purchase. We understand that some marketplace sellers may ship faster when they already have items physically on hand, but made-on-demand titles do require that extra production step. We appreciate your patience and your business, and we hope you’re enjoying your purchase.

Posted 1 month ago

“Terrible service in a world filled with other options is why I can't recommend anyone purchase from this site. I made a purchase for multiple movies and my order took over a month to deliver and the one movie I actually wanted was not included, I contacted customer service and was told that the movie I was missing needed 30 days to deliver as it was an over seas item? BUT again my purchase did take over 30 days and the item was not included. Oldies.com then told me they would hold my money for another 30 days AND that was no guarantee that I would even get the item I paid for, then to cap it all they never replied to my request for clarification and instead refunded my money that they were holding without notification. So at the end of the day I never received the product I actually wanted (I only purchased the lot I did to cross the threshold for free shipping) and the order took over 30 days for no reason at all as they never even had the product they sold me. I will never purchase from this company again and I urge you to consider your other online options when purchasing physical media.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’d like to clarify a few important points for context. The item in question was clearly marked on the product page as a special order title, meaning it must come in from an overseas supplier before it can ship. These items carry estimated lead times and are subject to international transit and customs processing, which can be unpredictable. That information is displayed prior to purchase so customers can make an informed decision. In your direct communication with us, you indicated that you had not noticed the special order designation at the time of purchase. We understand how that can be frustrating, but the designation was present on the listing. When your order shipped, the special order item had not yet arrived from the supplier. During our correspondence, we specifically stated: we would reach out to the issuing supplier for an update, and if it did not appear that we would be receiving the item, we would cancel it right away. You replied in the affirmative to that approach — and that is exactly what we did. When it became clear that fulfillment was unlikely within a reasonable timeframe, the item was cancelled and refunded. We did not hold funds beyond our stated policy, and you were not charged for an item we could not supply. We understand the disappointment when a hard-to-find international title cannot be fulfilled, especially when it was the primary reason for the order. However, we followed our long-standing special order policy and the agreed-upon course of action in this case.

Posted 2 months ago

“Easy online ordering and processed shipment very qyuickly.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“I'm glad I found oldies...found you throu autopilot”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“100% Satisfied With This Seller's Item & Transaction. Thanks!”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Good service”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Very pleased with my order. Great prices. Received the order reasonably fast.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Great price and packaging on a pretty hard to find vinyl.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“they have great sales but lately prices have been going up. many movies have blue backing which book stores will not take. dont know why? they play well. have bought a lot from them over the years. sometimes shipping is slow and sometime quick. quality is good and condition new. no major complaints since I keep buying from them,”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“It takes a long time to get my order”

Helpful Report

Posted 2 months ago

“I loved these exercise sessions when they came out on VCR tapes. I didn’t know they came out on DVDs. I can’t wait to start exercising. These sessions are very low impact but have good results.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“I have made quite few purchases from Oldies. They have an amazing selection of music and movies. The ordering always goes smoothly and is shipped with no issues. I've recommended Oldies to all my friends.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“i just love this store, have items cant find anywhere else, great prices, just the shipping isnt always the quickest.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“I've been a customer for almost 20 years and their customer service has dwindled significantly since the business was sold 1. Their website has been having technical problems. I get error messages when looking through my order history. It also changed my default shipping address to one I previously deleted.. how it was restored, I have no idea. 2. I placed an order not knowing that my default shipping address was changed. When I called to cancel, the person curtly answered "I cannot cancel it" What kind of e-commerce site is not able to cancel orders 10 minutes after they are placed and are days away from being shipped? I've never had a problem cancelling an order before. The fact that I didn't double check the shipping address is immaterial. It's one thing to not be able to do something that just about any business can do, but not having a polite demeanor on the phone when telling me makes things much worse. They need to fix their website, and hire staff with better telephone manners, and find a way to cancel order placed in error. I go out of my way to patronize smaller businesses but this one has gone downhill, and I'm very disappointed.”

Helpful Report

Posted 2 months ago

“Great, great selection at good price points. Quality products.”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“A great company for the 30+ years I have dealt with it. Terrific folks! And the joy of receiving Atlantic Jazz titles long out of print at terrific prices. My one disappointment is expensive shipping for a loyal customer. 😥”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words and for being a loyal customer for so many years — we truly appreciate your support and are glad you’ve enjoyed finding long out-of-print Atlantic Jazz titles with us. We understand the frustration around shipping costs. We do offer free U.S. shipping on orders of $75+, but unfortunately we’re not able to extend free shipping to international orders. We work closely with our carriers to keep international shipping rates as low as possible, though costs have continued to rise worldwide. Thank you again for your understanding and for being part of the Oldies.com community — it really means a lot to us.

Posted 2 months ago

“Said received from neighbors I. Good condition. Great music”

Helpful Report

Posted 2 months ago

Thanks for taking the time to share your feedback. We’d like to provide an update for anyone reading. This review was posted before we had the opportunity to fully address the delivery issue. Since then, the matter has been resolved: the package was delivered to the address entered at checkout and was ultimately recovered with the help of a neighbor. We followed up directly with the customer to confirm receipt and to help prevent similar issues on future orders. We understand how stressful delivery concerns can be and always aim to respond quickly and work toward a clear resolution. We’ve since reached out to the customer and requested that they consider updating their review to reflect the outcome. We appreciate the feedback and the chance to clarify.

Posted 2 months ago

OLDIES.com is rated 4.7 based on 19,270 reviews