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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bruce N
Verified Buyer
“OLDIES did nt send me 2 CD s on my order and sent one that i did nt . when i told them ,all they cared about was for me to send the one i never ordered ,back !!”
Helpful Report
Posted 3 years ago
BOB P
Verified Buyer
“Having an order sit for nine days before shipping it is terrible service and this happens on every order regardless of the time of year”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“1st order - 1 missing title and 2 wrong titles - Order Total: $82.32, charged full amount on enclosed receipt listing all correct titles, hoping oldies .com will make good and replace the missing titles or refund my money JK”
Helpful Report
Posted 3 years ago
Steven G
Verified Buyer
“Worst company ever. Customer service is very rude. I paid for 3 day shipping and it tool 10 days. All around worst store ever. Don't buy from them, they don't care about you one bit. It took my bank calling them to get any info from them. I will never ever buy from them again. Half the dvds came broken.”
Helpful Report
Posted 3 years ago
Maghan S
Verified Buyer
“Never again”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Great Job!”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“To long delivery time : 10 days !!!!”
Helpful Report
Posted 3 years ago
Patrick F
Verified Buyer
“Listed an item for sale. Several days later i receive an email from PayPal saying I’m getting a refund on the order. Confused, i call oldies.com to inquire. Was advised the item was no longer available. I asked why I received no correspondence from oldies.com. Representative had no answer. If my communication with one of my customers was this poor I’d receive and deserve a 1 star negative review. Won’t be shopping oldies.com again. Btw, i spend hundreds to thousands monthly on vinyl records.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I never received my package.”
Helpful Report
Posted 3 years ago
James C
Verified Buyer
“Sent the wrong item, customer service agent argued that it wasn't the wrong item, tried to make me pay return shipping, never processed the refund until I reached out a second time. Never shopping with you guys again.”
Helpful Report
Posted 3 years ago
Charles K
Verified Buyer
“did not complete order”
Helpful Report
Posted 3 years ago
Michael H
Verified Buyer
“USPS failed to deliver it to the right address and Oldies refuses to do anything about it. Amazon would have waited a week, then replaced or refunded. A lesson never to use Oldies again.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I received my order today from oldies. com, I ordered two New York Yankee helmets pez dispenser, i only received one .I've received no information about my other dispenser”
Helpful Report
Posted 3 years ago
Violet B
Verified Buyer
“Never Have received items yet ... but yet took payment out of acct”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“With standard USPS they sat on my purchase to ensure it took 10 days.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“You are incompetent. I ordered a music cd. You sent a ridiculous movie and complicated description of unshipped items without any notice regarding my order.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“It took forever for me to get my Dracula cd”
Helpful Report
Posted 3 years ago
We show that Order #1206397 was for a horror DVD (Hisss), not a Dracula CD. #1206397 was delivered to you within (7) business days after we received your order. We promised delivery between 10/21 and 11/3, and your order was delivered to you on 10/22. If you have any further questions, please reach out to us at 1-800-336-4627.
Posted 3 years ago
Mark D
Verified Buyer
“I ordered a 4k movie with 2 day shipping. The item arrived 6 days later and was the standard Bluray release. When I called to have the 4k movie sent immediately, I was told I would first have to mail back the item they sent in error and wait for the one person they have to do returns to process the return and then the correct item would be shipped to me. No time frame could be given. This is my first and last order.”
Helpful Report
Posted 3 years ago
William R
Verified Buyer
“The order was shipped to the wrong address. I never received it.”
Helpful Report
Posted 3 years ago
William B
Verified Buyer
“Customer Service Told Me I Was Buying Battlestar Galactica Movie Soundtrack It Was The Wrong Thing”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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