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OLDIES.com Reviews

4.7 Rating 19,339 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Suzie F
Verified Buyer
“I didn’t receive the item described I paid 145$ Needed that item for my daughters Christmas gift and now I can’t give her anything I was suppose to receive the east side story collection instead I got a single cd for another singer a Roger Miller wth!!! I’m very upset”
Helpful Report
Posted 4 years ago
Alexandre A
Verified Buyer
“Bad service and very poor customer service. Waited for a very slow shipping and when when the item arrived, it was not what I ordered. Called customer service that did not care about the problem they created, said it was unable to process an exchange and would a send a return label which never arrived. About everything that could go wrong went wrong with this purchase.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“What an awful experience. Waited 10 days to finally receive this order, a $700 order, only to have one of the five items we ordered missing and the other four items damaged. No communication whatsoever that one of the items was out of stock. Packaging was just some scrap pieces of bubble wrap. Less than three days before Christmas and our biggest gift turned out to be a bust because of OLDIES.com non-existent communication and lazy packaging. Talked to Customer Service and they couldn't even offer a partial refund to keep the damaged sets. Waiting on a return label now and we get to scramble to hopefully find replacement gifts. One of the worst experiences ever. Kevin”
Helpful Report
Posted 4 years ago
Jennifer B
Verified Buyer
“I ordered a poster and received a dvd...not at all what I was wanting”
Helpful Report
Posted 4 years ago
Hello, Jennifer. We're sorry, but we don't understand why you're giving us a poor rating! We reviewed your original order, and it was indeed for a DVD, *not* a poster -- we don't even sell posters for movies like this! We shipped you *exactly* what you ordered. You're more than welcome to return any item in unopened condition within 30 days of receipt for a refund. Given the above, we hope that you'd reconsider the rating you gave us. Thanks!
Posted 4 years ago
Bruce N
Verified Buyer
“OLDIES did nt send me 2 CD s on my order and sent one that i did nt . when i told them ,all they cared about was for me to send the one i never ordered ,back !!”
Helpful Report
Posted 4 years ago
BOB P
Verified Buyer
“Having an order sit for nine days before shipping it is terrible service and this happens on every order regardless of the time of year”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“1st order - 1 missing title and 2 wrong titles - Order Total: $82.32, charged full amount on enclosed receipt listing all correct titles, hoping oldies .com will make good and replace the missing titles or refund my money JK”
Helpful Report
Posted 4 years ago
Steven G
Verified Buyer
“Worst company ever. Customer service is very rude. I paid for 3 day shipping and it tool 10 days. All around worst store ever. Don't buy from them, they don't care about you one bit. It took my bank calling them to get any info from them. I will never ever buy from them again. Half the dvds came broken.”
Helpful Report
Posted 4 years ago
Maghan S
Verified Buyer
“Never again”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Great Job!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“To long delivery time : 10 days !!!!”
Helpful Report
Posted 4 years ago
Patrick F
Verified Buyer
“Listed an item for sale. Several days later i receive an email from PayPal saying I’m getting a refund on the order. Confused, i call oldies.com to inquire. Was advised the item was no longer available. I asked why I received no correspondence from oldies.com. Representative had no answer. If my communication with one of my customers was this poor I’d receive and deserve a 1 star negative review. Won’t be shopping oldies.com again. Btw, i spend hundreds to thousands monthly on vinyl records.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“I never received my package.”
Helpful Report
Posted 4 years ago
James C
Verified Buyer
“Sent the wrong item, customer service agent argued that it wasn't the wrong item, tried to make me pay return shipping, never processed the refund until I reached out a second time. Never shopping with you guys again.”
Helpful Report
Posted 4 years ago
Charles K
Verified Buyer
“did not complete order”
Helpful Report
Posted 4 years ago
Michael H
Verified Buyer
“USPS failed to deliver it to the right address and Oldies refuses to do anything about it. Amazon would have waited a week, then replaced or refunded. A lesson never to use Oldies again.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“I received my order today from oldies. com, I ordered two New York Yankee helmets pez dispenser, i only received one .I've received no information about my other dispenser”
Helpful Report
Posted 4 years ago
Violet B
Verified Buyer
“Never Have received items yet ... but yet took payment out of acct”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“With standard USPS they sat on my purchase to ensure it took 10 days.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“You are incompetent. I ordered a music cd. You sent a ridiculous movie and complicated description of unshipped items without any notice regarding my order.”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 19,339 reviews
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