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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Selina L
Verified Buyer
“I ordered a CD and it was the wrong CD. Had to ship it back and you just sent me the same CD. The CD I want is way more expensive than the one you keep sending me. The first time I ordered something from OLDIES, you promised to send me a back ordered CD. I never received that CD. So I won’t be ordering anything again.”
Helpful Report
Posted 3 years ago
James C
Verified Buyer
“I have an order in and it has been processing for seven days now. Obviously, you never had the CD to begin with and are waiting for stock to arrive. this is not the first time this has happened and in one other occurrence the item was in stock but the order was canceled due to the item not being available. I honestly believe the same will happen with this order also. Oldies.com is the only site I consistently have this problem with.”
Helpful Report
Posted 3 years ago
Woodrow K
Verified Buyer
“I'm still waiting on my order 2weeks ago they need faster delivery time i sent my order through my mail from another company at the same time and I got that last week”
Helpful Report
Posted 3 years ago
VLADIMIR W
Verified Buyer
“I was disappointed with this approach of teaching the Ventures so gs. I thought I was getting the same teaching technique as the original Ventures vinyl which taught all instruments and provided and illustrated how to follow the songs.”
Helpful Report
Posted 3 years ago
Patricia Z
Verified Buyer
“Awesome very good”
Helpful Report
Posted 3 years ago
Bill H
Verified Buyer
“Received wrong record. Called to report mistake and was advised that I would receive a return label in mail. After waiting for ten days I called oldies back. Agent was extremely rude and uncaring and told me RTA was Not sent. It has been two weeks now and still nothing. I am stuck with a record I do not want. You have lost me as a customer and my business.”
Helpful Report
Posted 3 years ago
Ronald C
Verified Buyer
“i had a order that got hung up in tath got hung up in tennesse that got hung up in tennessee that never made it to my home i have made i think to more orders that made the trip sussessfully the order that never came was a james taylor and the movie accountant”
Helpful Report
Posted 3 years ago
Dewey M
Verified Reviewer
“Takes WAY TOO LONG to process orders!”
Helpful Report
Posted 3 years ago
You placed your order after the close of busines on 10/4. Today is 10/6. As stated, orders typically process and ship within 5 business days after receipt. (And often much sooner than that for in-house stock.) You'll receive an automated notice with the tracking number via e-mail as soon as it's enroute. Thanks again for the order... and we appreciate your patience!
Posted 3 years ago
Customer
Verified Buyer
“I ordered an 8 disc set for $70.00 On German Panzer WW2 tanks. They sent me one disc. Instead of sending it back. I paid $13.00 for it. Several weeks later I received the 8 disc set. And the one disc they sent was In there. Now I have TWO !! Two weeks later I received a THIRD COPY of Panzer’s 1 & 2. Probably a refilling of my paying $13.00 for their Mistake !!!!”
Helpful Report
Posted 3 years ago
Hello! We are sorry that you experienced a problem with your order. Please give us a call at 1-800-336-4627 and request to speak with a Customer Service Supervisor and we'll be more than happy to work with you to resolve this matter.
Posted 3 years ago
Customer
Verified Buyer
“The dvd that I received the sound was so low that I couldn't hear it.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Terrible, terrible, terrible. I paid for expedited delivery and received the CD after the function and it took longer than regular mail. Returning CD for full refund including the delivery price of $16.00. Incompetent!!!”
Helpful Report
Posted 3 years ago
Jesse M
Verified Reviewer
“Terrible customer service. I realized after an order that the mailing address on my account was outdated, so I immediately emailed asking if I could change the address on the order or cancel it. They said I could cancel, but I had to send an email confirming I wanted to do that. I did, but didn't hear back from them, so I sent another email a few days later. At that point they said the order had already gone through and told me I should have called like they asked me to. I told them I never got any message asking me to call rather than write (I checked my spam folder), so they forwarded an email about it they had sent earlier, but I could see from the "To:" field it hadn't actually been addressed to me, the customer service person had just sent that email to their own address (maybe they hit 'reply' to their own previous message rather than 'reply all'). I politely pointed this out and asked for a refund twice, but they just ignored my last two emails.”
Helpful Report
Posted 3 years ago
Goran O
Verified Buyer
“I purchased 2 cds I got only 1 . You never explained why or refund the money. What ugly experience. Shame.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“It hasn't come”
Helpful Report
Posted 3 years ago
Murray W
Verified Buyer
“The DVD I ordered would not play.”
Helpful Report
Posted 3 years ago
Timothy G
Verified Buyer
“I ordered 7 Cd's on 8/23 but only got 6, with no exculpation of if or when I may get the other CD.”
Helpful Report
Posted 3 years ago
Donald W
Verified Buyer
“I made a purchase and they sent it to the wrong address tried to say it was my fault so now I’m out I’m out of money as well as my CDs will never buy anything from OLDIES .com again watch out people”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Obnoxious and rude customer service.”
Helpful Report
Posted 3 years ago
Cole S
Verified Buyer
“overpriced and slow”
Helpful Report
Posted 4 years ago
Alyson L
Unverified Reviewer
“Poor customer service”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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