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OLDIES.com Reviews

4.7 Rating 19,339 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Donald W
Verified Buyer
“I made a purchase and they sent it to the wrong address tried to say it was my fault so now I’m out I’m out of money as well as my CDs will never buy anything from OLDIES .com again watch out people”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Obnoxious and rude customer service.”
Helpful Report
Posted 4 years ago
Cole S
Verified Buyer
“overpriced and slow”
Helpful Report
Posted 4 years ago
Alyson
Unverified Reviewer
“Poor customer service”
Helpful Report
Posted 4 years ago
Mark D
Verified Buyer
“The CD is obviously used and put in a lose shrink wrap”
Helpful Report
Posted 4 years ago
Mary B
Verified Buyer
“Received the wrong order. Called customer service and was told they would forward me a return label. I have yet to receive it. They offer no compensation for having to repack, drive to the post office, and return it. The box is heavy and I have a bad back. On top of that, I had customers waiting for their orders.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“I ordered 7 movies. 3 were VHS not DVD. The 4 DVDs I ordered only one plays the way it should. 1 doesn't play at all the other plays a few seconds then stops and then plays for a few more seconds and sometimes repeats the lines previously spoken while stopped. One DVD I ordered did not arrive and one I did not order was one of 7 delivered. One delivery for the price of 7. Tried calling customer service and a waiting line I have yet to get through.”
Helpful Report
Posted 4 years ago
Joseph D
Verified Buyer
“I'll never use this lazy, amateurish company again”
Helpful Report
Posted 4 years ago
Mark K
Verified Buyer
“Ordered Vinyl record and your site said 2 available in stock. Shipped 0 then refunded money for that vinyl. The only reason I had ordered other 2 Items was for the shipping charges. Next time will stick with popmarket.”
Helpful Report
Posted 4 years ago
Joe D
Verified Reviewer
“I used to love oldies.com. My last 3 purchases have been awful. Amateur packaging causing damage to albums, orders that were in stock when I purchased them, canceled by oldies then back in their site for 2x price. I don't know if this is new management or greed and laziness but you'll never get another dollar out if me.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“My original order #1180899 totaled $222.38 when I placed it 7/5/21. When it arrived 7/15/21 the invoice showed a charged total of $230.78 even though one of my selections, a 2-CD Best of Def Leppard was not included. So I ended up getting less than what I ordered and payed more for it. Not sure I would trust ordering from you again.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Don't order from this company! I've been getting brushed off by customer service for about a month, waiting for an order I placed just shy of two months ago. The only answer they will give me is that it's been shipped to them and they don't know when they'll have it. Yeah, right. For almost two months. This was for a supposedly "in stock" item.”
Helpful Report
Posted 4 years ago
Lonnie B
Verified Buyer
“Of the five DVD's I ordered, one was out of stock and one was not delivered though paid for. I ordered a Marianna Fathful DVD and got Kelly Rowland instead. I put in an inquiry but no one has bothered to respond.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“i bought Quincy, M.E.: Season 3 there was no Tracking number and It said order currently being processed  I placed in order on the 1st of June Then the next day money was taken out its June 30th and I still have not received my package so i bought Quincy, M.E.: Season 3 on a DIFFERENT Website thank you for not giving me what I paid for You Suck p.s. I emailed you guys 2 times still nothing”
Helpful Report
Posted 4 years ago
Jerome J
Verified Buyer
“I called to ask why my package was tracked in Southeast Pa and then in Jersey City, New Jersey when I live in Philadelphia Pa and the black female who answered the phone, very rudely told me to ask the USPS and hung the phone up without saying goodbye or anything else.”
Helpful Report
Posted 4 years ago
Andrew B
Verified Reviewer
“Ripped me of still owe me 6 dvds they never sent from late 2020 and also they took out $181.91 for no reason I did one payment of $848.09 & another payment of $309.53 but was trying to get a reason for the extra $181.91 which I did not authorize I emailed probably over 30 times & they hung up when i phoned.”
Helpful Report
Posted 4 years ago
Janie N
Verified Buyer
“It said in my email it was delivered to the address 2012 Lena drive chalmette Louisiana and they never received it so it was not delivered in no mailbox haven't got it I'm very upset about that will not order with y'all again”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Ordered dvd of haven season 2. Eventually received blu ray version. Not what I ordered and very slow delivery. Sent a complaint email never answered”
Helpful Report
Posted 5 years ago
Gregory R
Verified Buyer
“Listings for low cost items are great, but after ordering they are "Out of Stock" -- despite still appearing on the web pages as available at a higher rate. This has happened to multiple orders of mine. It seems like a "bait and switch" ordeal. Similarly, offers of "Free Shipping on Orders over $75" is also great -- but then there are "$1 extra fees" on many items. Why? The Free Shipping offer seems disingenuous or dishonest when you're tacking on an extra dollar to each items' list price. Billing is terrible (sending a notice that I have a "credit" amount with the company is not what I want. And very slow to refund payments on unfilled/undelivered/out of stock items. Overall, I've been very frustrated.”
Helpful Report
Posted 5 years ago
Linda S
Verified Buyer
“I ordered a DVD & I live in Kansas, the order was delivered to Houston, TX! What kind of service is that?!!!”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 19,339 reviews
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