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OLDIES.com Reviews

4.7 Rating 18,742 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,742 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“I found you online, was able to order and within a few days got my cd in the mail. I will come back and use you in the future. Thanks and many blessings, Davis”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“your shipping”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“sucks not very good”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“They give the impression the DVDs are readily available when they are not. I ordered DVDs over eight days ago, they are just now shipping out when their site says 2 - 5 days for shipping. Worst outfit on the planet.”
Helpful Report
Posted 4 years ago
Robert H
Verified Buyer
“I ordered four items, and one item was shorted from the order. No advance notice, or email saying "this item was sold out, would you like a substitution or refund?" or anything, just a note stuffed in the box saying I can expect a refund in 10-14 days. Will the shipping for that item also be refunded? It added about $1.23 to the shipping total. It also took about a week for Oldies to ship my order out. That should have been plenty of time for them to realize the item was sold out and then offer me an alternative. Overall, I'm not impressed with the service I got. Shipping was slow and expensive, an item was missing, and no option was offered to replace the sold out item. In the age of Amazon, it's kind of like stepping back into 1996 to receive service like this.”
Helpful Report
Posted 4 years ago
Christopher N
Verified Buyer
“I ordered 2 Beatle caps and only got one!! Very upset”
Helpful Report
Posted 4 years ago
Neal K
Verified Buyer
“Your selection is great which I do like, but if you could only get me my product without damaging it because of your absolutely terrible Packaging. Almost every time you shipped to me something comes in damaged because you put no effort into protecting that which I purchased. Apparently you don't value me as a customer nor do you value the sale.”
Helpful Report
Posted 4 years ago
Tim M
Verified Buyer
“Ordered 3 albums: one was the wrong pressing and two arrived damaged because Oldies uses cheap, substandard LP mailers. Never buying from this company again!”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Crappy service”
Helpful Report
Posted 4 years ago
Laura O
Verified Buyer
“Never arrived”
Helpful Report
Posted 4 years ago
Tyler G
Verified Buyer
“My order was wrong and the web page was misleading”
Helpful Report
Posted 4 years ago
Lehde
Verified Buyer
“Item was very cool but arrived with a crack on the inside. Returned for replacement or refund according to return instructions. Still waiting.”
Helpful Report
Posted 4 years ago
Gary M
Verified Buyer
“Poor communication. Received damaged DVDs. Didn't receive full refund when returned.”
Helpful Report
Posted 4 years ago
Ken
Verified Reviewer
“OLDIES.com has a consumer rating of 2.81 stars from 71 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about OLDIES.com most frequently mention customer service problems. They lie and steal if they do not have it they don't ship it. Then they lie about it to paypal. They are professional thieves that use shipping tracking as proof they shipped. But they do not ship your whole order. Then 1/2 of it is defected.”
Helpful Report
Posted 4 years ago
Jeanice R
Verified Buyer
“Ordered two items, only received one with a "credit" for the other. I want my funds back or the other item. A bit shady.”
Helpful Report
Posted 4 years ago
Shawmel G
Verified Buyer
“The record came damaged,there was nothing protecting it.Customer service sent a return label,but I decided to keep it since its now out of print. Had the chance to order from.another vendor,assuming Oldies.com would be better.I was wrong,please pack your vinyl securely.”
Helpful Report
Posted 4 years ago
SB
Verified Reviewer
“I called the customers service (the 1-800 number) - the rudest person I have ever encountered. She even hanged up on me. I called to let the company (Oldies) know that I was still missing two items from two different orders and it has been a month since then - (still no item or a refund for the items). She could not tell me when I would be getting the items or the refund. Heads up.. stay away from this website.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“Customer Services are being very rude.”
Helpful Report
Posted 4 years ago
Bryan C
Verified Buyer
“Purchased 2 records, only one came ten days after it was initially ordered. A slip indicated that if there were any unshipped items over $10 they would be kept on backorder for 10 days and refunded if not shipped. Have not received product and have not received refund.”
Helpful Report
Posted 4 years ago
Customer
Verified Buyer
“The DVD you sold to me. Will not play on my widow 10 DVD player”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,742 reviews
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