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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jeff E
Verified Buyer
“Got my order Thanks”
Helpful Report
Posted 3 years ago
Andrew M
Verified Buyer
“Don’t bother me.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Shipping and delivery took a long time for an in-stock item”
Helpful Report
Posted 3 years ago
Nichols
Verified Buyer
“I purchased some CD's & when I saw the billing statement it look like I'd been charged multiple times. I see 2 different charges on my account. Not to0 pleased with that with no explanation especially since it's my first time using you'll & I had planned on purchasing again.”
Helpful Report
Posted 3 years ago
Hello! You're charged at the time of shipment for shipped items. You had two shipments on your order -- hence two charges. (If you add those two together, you'll note they do indeed add up to your order total!) If you have any questions, please reach out to us at 1-800-336-4627.
Posted 3 years ago
Anthony K
Verified Buyer
“problem with the free shipping offer on the online order; issue still not fully resolved.”
Helpful Report
Posted 3 years ago
Your order did not qualify for free shipping as it did not meet the requirements for this promotion. Your order included a gift/collectible item. Orders containing such do not qualify as per the promotion details.
Posted 3 years ago
Gregory S
Verified Buyer
“I did not receive two Cruisin' sets I ordered, and the enclosed invoice did not indicate why.”
Helpful Report
Posted 3 years ago
Roy C
Verified Buyer
“The selection from Oldies.com is fantastic. Hopefully you are not in a hurry to get your selection. Speedy delivery isn’t their forte”
Helpful Report
Posted 3 years ago
Warren N
Verified Buyer
“excellent. Except FOR SHIPPING SUCKS”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“The 20 entries range from appropriately titled (Mad Dog) to mostly names that bear an unknown relationship to the sounds heard. In my opinion, a much better approach would be 60 minutes of creaking doors, creaking floors, barking dogs in the distance, occasional screams, etc. done in a random fashion, but ensuring continuing creepy noise(s).”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Still have not received a CD order September 18th?”
Helpful Report
Posted 3 years ago
Charles D
Verified Buyer
“Great product but sluggish shipping”
Helpful Report
Posted 3 years ago
Tyrone A
Verified Buyer
“My item was delivered in nine days, one day late. I am a retired Postal employee and remembers when the service took pride in being on time. Companies should complain. they no longer respond to the public. i can get items from Amazon in two days.”
Helpful Report
Posted 3 years ago
Harold V
Verified Buyer
“found some good movies at great prices, but most movies are way way overpriced, and their shipping take forever.”
Helpful Report
Posted 3 years ago
Aidan L
Verified Buyer
“TO BUYERS THAT WANT FACTORY SEALED CDS, BEWARE OF RESEALED "BRAND NEW" CDS FROM OLDIES.COM! I ordered a supposedly "Brand New" CD from 2005, and it arrived resealed (I could tell it was resealed because the seal wasn't tight all the way around, it was loose at the bottom). The case had clearly been replaced, and the disc tray had all the teeth snapped off and missing. I had to replace that, but it wasn't a big deal. The disc was mint and so were the inserts, so overall I'm still happy. The disc had no problems ripping all the way through. My only serious complaint is that it took Oldies well over a week to process my order. I ordered on August 31, and they didn't ship until September 9th. I feel that the only reason why they shipped that day is because I finally pinged their Customer Service email the afternoon prior. That really irritated me, as First Class came as part of the order and I expected it to be shipped and delivered in 3 days during the same week I ordered it (which it was not). I never received a response from their CS email, just a notification the next day that it shipped. Okay experience overall, but it could have been a lot better.”
Helpful Report
Posted 3 years ago
Victor W
Verified Buyer
“Should provide free shipping on purchase of $25 or more !”
Helpful Report
Posted 3 years ago
KAREN M
Verified Buyer
“I have bought 3 CD's 2 skipped, one kept reversing, and the last one skips a little”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Vinyl was advertised as "new, unplayed condition". one of the albums arrived with no shrinkwrap and obvious damage to the cover. one of the 45rpm singles had the label torn and obvious water damage.”
Helpful Report
Posted 3 years ago
Harrison-Ray
Verified Buyer
“My credit card was charged when I placed the order but it took over a week for them to mail the item, without any available updates on the status. I called to find out the status but the service rep was unable to give me any info. Once it was mailed, it was delivered promptly.”
Helpful Report
Posted 3 years ago
Larry C
Verified Buyer
“Selection navigation section could use some fine tuning but still very good CD vendor”
Helpful Report
Posted 4 years ago
Bruce L
Verified Buyer
“Cd case came broke . Poor packaging”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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