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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Got what I ordered and paid for. thanks.”
Helpful Report
Posted 3 years ago
Durward R
Verified Buyer
“Some albums seem to be using voices other than the "real" singer. For example, the Tommy Edwards CD is either performed by a "substitute" or would be amateur. Vry disappointing, but recently we've heard lots of other obvious "substitute" imitators, especially in the "oldies" and the C&W song worlds. We played some of the songs from the CD we purchased vice with original albums, and Tommy Edwards CD is either an absolute fake or something destroyed original voice in the "update"CD, guess it's just all in the game, and tears fall. No more "new oldies from us.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Changing passwords is a bit of a hassle but you shipped my item in a reasonable amount of time and your follow-ups are very good. Thank you. Brian”
Helpful Report
Posted 3 years ago
Mark A
Verified Buyer
“Videos are great. Shipping is the pits. FedEx is the worst. I don't know why any company would use such a bad company. I can not believe I am saying this but the post office is a far better choice. Fed Ex losses packages in their own warehouses. Sometimes my Fed Ex package will sit in their Concord or their Kernersville up to a week before someone brings it to our house. FED EX is sooo bad I will often order from Amazon rather than OLDIES. They NEVER use FEDEX in my area they know better.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“The DVD came on time but the movie freezes in several places.”
Helpful Report
Posted 3 years ago
Nicholas P
Verified Buyer
“Good website & efficient system, but seldom answers emails (even to 'Customer Support' !) about problems that arise, like missing items, credits etc.”
Helpful Report
Posted 3 years ago
Patricia V
Verified Buyer
“Good collection for a walk down R and B memory lane.”
Helpful Report
Posted 3 years ago
Gil A
Verified Buyer
“Only ordered from here because they had a record I had been looking for for a long time. I decided to buy a couple of other records too but when my order arrived the rare record that originally made me place the order was missing. I wasn't informed that it was on backorder at checkout or that it would be shipped separately. I even distinctly remember refreshing the records page after I placed the order to confirm that I got the only available copy (the page went from 1 copy to out of stock after I completed my order). It was probably listed incorrectly. Pretty frustrating but I should be receiving a check in the mail for a refund soon (was told 10-14 days), just wish I had stuck to Discogs instead. Much easier, smoother experience. Customer service was helpful at least.”
Helpful Report
Posted 3 years ago
Pamela L
Verified Buyer
“Keep getting cracked cases”
Helpful Report
Posted 3 years ago
Lorrayne K
Verified Buyer
“I ordered, on behalf of my sister who does not order online, a CD from Oldies.com. It was a Christmas gift for her husband and yes, she was asking me to order this item on very short notice. I carefully checked the website WHEN I ORDERED to see if there was a mention of it not being received by Christmas. There was no such statement. It read that it would ship in 2-4 days. That was 12/21. I received an emailed acknowledgment of my order, stating that orders ship in 4 days (NOT 2-4 days). Also in that first email was a "PS". It told me that the item will not be received before Christmas. THAT INFO SHOULD HAVE BEEN ON THE WEBSITE. I had an exchange of emails with Oldies.com. Their emails were "regretful" but defensive. My last complaining email was not answered. I received the package in my mailbox on Monday, 12/27.”
Helpful Report
Posted 3 years ago
Frank L
Verified Buyer
“Good news🙂received order fairly quickly. Bad news☹ 2 of the 3 albums were warped beyond playability.”
Helpful Report
Posted 3 years ago
Lauren M
Verified Buyer
“It came two days later than it said it was supposed to, but it’s okay and it still came pretty fast. Great mug, but some of the paint on the mug was a little chipped”
Helpful Report
Posted 3 years ago
Randy W
Verified Buyer
“Some great songs but too many space fillers.”
Helpful Report
Posted 3 years ago
Ryan W
Verified Buyer
“I asked to cancel one item , sent , charged for two, not pleased!!!!!!!!!!”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I thought I was ordering a vinyl record, but I got a CD that I could have bought at a local store. Not their fault, it's mine. I should have read the fine print closer. The order was delivered quickly and arrived undamaged. However, I am going to have to pay postage to return it and get my money back.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“They had the CD I really wanted which is great, but waited several weeks before shipping. Now that I know there's a wait time, it's fine, because if I want it be a gift I will get it in advance.”
Helpful Report
Posted 3 years ago
Your order shipped in days, not weeks. We estimated delivery from Friday, December 10 to Wednesday, December 22 for your order. It was delivered to you on Thursday, December 16.
Posted 3 years ago
James D
Verified Buyer
“same tarzan movies on 2 dvd. why send me two off the same.”
Helpful Report
Posted 3 years ago
Jaquaveon A
Verified Buyer
“More range in genres, otherwise 👍🏾”
Helpful Report
Posted 3 years ago
Kramer
Verified Buyer
“Ordered Front Page Detective Vol3. Received correct DVD Disk in the correct DVD Box; however, the DVD had wrong label on Disk. Label was for Vol 2 and Disk is Vol 3.”
Helpful Report
Posted 3 years ago
Cathy B
Verified Buyer
“I have found the cheaper records very poor quality. The expensive ones were good. Guess you get what you pay for.”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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