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OLDIES.com Reviews

4.7 Rating 19,270 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,270 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Lack of flavor”
Helpful Report
Posted 3 years ago
Kevin O
Verified Buyer
“i was shipped the wrong movie then i emailed oldies.com never got a response back”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I wish your site had said the dvd I got was in Japanese. I never would have ordered it had I known. trying to read subtitles takes away from watching a movie.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“prices high. shipping a bit longer than expected-9 total days-7 business days”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Good prices, service times vary, sometimes great, sometimes not so good. This particular order had very good delivery time, but the CD arrived with a broken/cracked case - not good.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“The shipping costs could be cheaper!”
Helpful Report
Posted 3 years ago
Robert R
Verified Buyer
“order 3 cds-only sent 2.”
Helpful Report
Posted 3 years ago
Jeannette B
Verified Buyer
“I have ordered Celine Dion-Best of, twice as you show it as "in Stock". However, you send me a note regarding "unshipped item. Why do you continue to advertise that you have (2) two instock, but send me a note contradicting otherwise? Your quality of service has changed recently.”
Helpful Report
Posted 3 years ago
As indicated during checkout, this is a special order item requiring up to 14 business days before we can ship. We didn't want to hold up the remainder of your order, so we shipped the items we had in-house separately. If you have any questions, give us a call at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 3 years ago
Bernie U
Verified Buyer
“Sent me records I didn’t order when the ones I ordered were in stock. Now I have to go through getting a return label printed out and the records I didn’t order in the mail. Then wait for the correct records to come in. Seriously! How hard is it to get a simple order correct? This whole thing just annoys me.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I am 84 years old and a lifetime jazz lover and OLDIES.com have provided. me with countless CD'S of older jazz albums that are no longer available elsewhere. Keep up the good work and maybe some younger adult s may find you.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I received what I wanted but it seems like it takes too long to ship such a short distance.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Excellent selection of CDs. Shipping for lightweight items is too expensive. Envelope arrived 5 days after promised date.”
Helpful Report
Posted 3 years ago
Latkoff
Verified Buyer
“The song I wanted was not on the CD as I could see without opening it. I NEED TO RETURN IT ASAP, AS THE ONE SONG I WANTED DOES NOT SHOW IN THE LIST OF 6 SONGS. I HAVE NOT OPENED THE CD!!! THANKS”
Helpful Report
Posted 3 years ago
Gwendolyn R
Verified Buyer
“Oldies are fine. The problem is it take so long to receive them.”
Helpful Report
Posted 3 years ago
Kevin O
Verified Buyer
“The product arrived with all of the pieces needed for the game, however the interior of the game was damaged and ripped.”
Helpful Report
Posted 3 years ago
John S
Verified Buyer
“I am rating Oldies.com only 3 stars this time because of a very strange policy, in my opinion. I have an item on backorder. I realize I was not charged for the item. However, the additional freight charge for that item was processed. I asked the agent what would happen if the backorder were cancelled, specifically, would I get a refund of the freight charge that applied to that backorder. I was told that it was not automatic and I would have to request it. That seems like a recipe for customer dissatisfaction and given how volatile the supply chain is these days, it will make me reconsider future orders.”
Helpful Report
Posted 3 years ago
Joe R
Verified Buyer
“When ordering a product and you state that is available only to find out the product is sold out upon delivery is very disappointing.”
Helpful Report
Posted 3 years ago
Tony A
Verified Buyer
“A very rough confirmation process: frequently orders are shipped separately, with only a paper slip inside which says that items not included may ship separately. Well, will they or won't they? Also very slow: items listed as "in stock" are rarely actually shipped sooner than a week after order, which leads me to believe that their availability is highly dubious. I use them only because they're not amazon.com.”
Helpful Report
Posted 3 years ago
Rutie E
Verified Buyer
“I called and was tolld there is a "very good chance i'd get the CD before the holiday. I did not.”
Helpful Report
Posted 4 years ago
Myron S
Verified Buyer
“I received the wrong DVD. It is in the mail being returned along with the receipt to correct. Thank You!”
Helpful Report
Posted 4 years ago
OLDIES.com is rated 4.7 based on 19,270 reviews
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