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OLDIES.com Reviews

4.7 Rating 17,954 Reviews

91 %

of reviewers recommend OLDIES.com

Company Reviews

Product Reviews

4.7

Based on 17,954 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 2nd April 2024

OLDIES.com 5 star review on 13th March 2024

OLDIES.com 5 star review on 9th March 2024

OLDIES.com 5 star review on 14th October 2023

OLDIES.com 5 star review on 29th September 2023

OLDIES.com 5 star review on 5th September 2023

OLDIES.com 5 star review on 7th August 2023

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the world of todays technology, they should be able to update their inventory system, so that it’s clear at the time of the order what is in stock. I have tried on previous order with them to get specific details about merchandise and descriptions and information from them is unclear. I am able to find videos, that don’t seem to be available with anyone else.”

Posted 2 years ago

“Lots of overflow inside bus birdhouse. Wife is semi happy with product.”

Posted 2 years ago

“Poor shipping”

Posted 2 years ago

“Recently purchased five 45 RPM records from Oldies.com, received a package yesterday all records inside were completely destroyed, they were not properly packaged. No protection at all around the records. Very annoying that I have to send them back to get more. They need to be more careful on the packaging.”

Posted 2 years ago

“DVD movie have black lines keep pop up in the movie, when watching it. Very annoying”

Posted 2 years ago

“Product took a full week before it was even shipped. That's too long. Otherwise it was fine. Product arrived in good condition.”

Posted 2 years ago

“Need faster delivery times to compete with the competition....”

Posted 2 years ago

“One item came with a cracked jewel box and one ordered item was not shipped with no definite determination of whether it will come later or not. Acceptable only for shipping speed and overall condition of the rest of the order. Multiple jewel box replacements are $2.50 plus 8% sales tax. Missing items have happened previously, so this is not new. The customer should be told if the item was backordered or not.”

Posted 2 years ago

“Easy to order. Took longer to receive than indicated, but it is shipped via USPS so more on them than anything.”

Posted 2 years ago

“i THINK THE SHIPPING WAY TO MUCH. THER THEN THAT IT IS OK.”

Posted 2 years ago

“My experience was okay. I did not receive the confirmatory email promised when I ordered. After five days (a Friday afternoon), I went online to check the order status and it showed "in process." I then called to check on the order and was told by the fellow on the phone (who was polite) that the order "went out today." I received an email the following Monday the shipment was underway - received the CD on the next Friday.”

Posted 2 years ago

“Product was received in good condition. My only issue was that it took nine days to ship without explanation. That may be their norm, or they needed that much time to get the product together, but there was no mention of that when I placed the order. Iw ould use them again, but will not expect speedy fulfillment.”

Posted 2 years ago

“Selection and prices are good. The Shipping process is extremely disappointing. The system continues to try to ship my purchases to old or incorrect addresses, no matter how much I try to correct those addresses. Most recently the system tried to use a combination of old addresses. Suggest you review the shipping parts of your program and your shipping department (I even called once and the package still got shipped to the wrong place), allowing for corrections, easy deletion of old addresses, etc.”

Posted 2 years ago

“Merch is good and as expected, just took forever to get here.”

Posted 2 years ago

“Delivery took 13 days to get here. Paid $8.00 to ship, item was not even shipped until 9 days after ordering.”

Posted 2 years ago

“I like the selection of cds available. I've ordered a couple of times but the cd cases always arrive broken.”

Posted 2 years ago

“Shipping cost = used as a profit center - Bad News!”

Posted 2 years ago

“Pleased to be able to find old albums annd cds from over 50 years ago, or compilations of individual recordings of my interest.”

Posted 2 years ago

“I could not give this purchase the full five stars because the book that I ordered was not in pristine condition -- the last several pages were severly dog-eared. I paid a rather hefty s&h fee and you would think that the book would have arrived in better shape because of that fee. Disappointed, but I guess I'll just have to live with it.”

Posted 2 years ago

“delivery time was longer than I expected. Hard to track shipment.”

Posted 2 years ago

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OLDIES.com is rated 4.7 based on 17,954 reviews