Login
Start Free Trial Are you a business? Click Here

OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bernie U
Verified Buyer
“Sent me records I didn’t order when the ones I ordered were in stock. Now I have to go through getting a return label printed out and the records I didn’t order in the mail. Then wait for the correct records to come in. Seriously! How hard is it to get a simple order correct? This whole thing just annoys me.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I am 84 years old and a lifetime jazz lover and OLDIES.com have provided. me with countless CD'S of older jazz albums that are no longer available elsewhere. Keep up the good work and maybe some younger adult s may find you.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“I received what I wanted but it seems like it takes too long to ship such a short distance.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Excellent selection of CDs. Shipping for lightweight items is too expensive. Envelope arrived 5 days after promised date.”
Helpful Report
Posted 3 years ago
Latkoff
Verified Buyer
“The song I wanted was not on the CD as I could see without opening it. I NEED TO RETURN IT ASAP, AS THE ONE SONG I WANTED DOES NOT SHOW IN THE LIST OF 6 SONGS. I HAVE NOT OPENED THE CD!!! THANKS”
Helpful Report
Posted 3 years ago
Gwendolyn R
Verified Buyer
“Oldies are fine. The problem is it take so long to receive them.”
Helpful Report
Posted 3 years ago
Kevin O
Verified Buyer
“The product arrived with all of the pieces needed for the game, however the interior of the game was damaged and ripped.”
Helpful Report
Posted 3 years ago
John S
Verified Buyer
“I am rating Oldies.com only 3 stars this time because of a very strange policy, in my opinion. I have an item on backorder. I realize I was not charged for the item. However, the additional freight charge for that item was processed. I asked the agent what would happen if the backorder were cancelled, specifically, would I get a refund of the freight charge that applied to that backorder. I was told that it was not automatic and I would have to request it. That seems like a recipe for customer dissatisfaction and given how volatile the supply chain is these days, it will make me reconsider future orders.”
Helpful Report
Posted 3 years ago
Joe R
Verified Buyer
“When ordering a product and you state that is available only to find out the product is sold out upon delivery is very disappointing.”
Helpful Report
Posted 3 years ago
Tony A
Verified Buyer
“A very rough confirmation process: frequently orders are shipped separately, with only a paper slip inside which says that items not included may ship separately. Well, will they or won't they? Also very slow: items listed as "in stock" are rarely actually shipped sooner than a week after order, which leads me to believe that their availability is highly dubious. I use them only because they're not amazon.com.”
Helpful Report
Posted 3 years ago
Rutie E
Verified Buyer
“I called and was tolld there is a "very good chance i'd get the CD before the holiday. I did not.”
Helpful Report
Posted 3 years ago
Myron S
Verified Buyer
“I received the wrong DVD. It is in the mail being returned along with the receipt to correct. Thank You!”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“The only thing wrong is the cost of shipping.”
Helpful Report
Posted 3 years ago
Deborah S
Verified Buyer
“I was never told that the other movie I had ordered was not going to be delivered. We were looking forward to both movies.”
Helpful Report
Posted 3 years ago
Brent S
Verified Buyer
“Order arrived promptly BUT two dvd’s ordered were not sent & one sent was not the one I ordered”
Helpful Report
Posted 3 years ago
David C
Verified Buyer
“In the world of todays technology, they should be able to update their inventory system, so that it’s clear at the time of the order what is in stock. I have tried on previous order with them to get specific details about merchandise and descriptions and information from them is unclear. I am able to find videos, that don’t seem to be available with anyone else.”
Helpful Report
Posted 3 years ago
Alan R
Verified Buyer
“Lots of overflow inside bus birdhouse. Wife is semi happy with product.”
Helpful Report
Posted 3 years ago
Luke H
Verified Buyer
“Poor shipping”
Helpful Report
Posted 3 years ago
Billy O
Verified Buyer
“Recently purchased five 45 RPM records from Oldies.com, received a package yesterday all records inside were completely destroyed, they were not properly packaged. No protection at all around the records. Very annoying that I have to send them back to get more. They need to be more careful on the packaging.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“DVD movie have black lines keep pop up in the movie, when watching it. Very annoying”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request