OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 17,993 Reviews

91 %

of reviewers recommend OLDIES.com

4.7

Based on 17,993 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Tell us how OLDIES.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only complaint I have is that the records should have cushioning in between them in the box. Cardboard or bubblewrap”

Helpful Report

Posted 2 years ago

“Oldies has some great older music on CD at very affordable prices, and they ship quickly. But their inventory management is a mess--every order arrives with something missing which is listed as available on their web site. I once called and spoke with one of their customer service agents who basically said they had no visibility into what was actually in stock in the warehouse, though the web site said there were 5 copies of the item I did not receive.”

Helpful Report

Posted 2 years ago

“Was doing great till last order . one CD not sent and sub was a jazz CD that I'm not even a little fan of”

Helpful Report

Posted 2 years ago

“Order was placed via web, and yet for at least a WEEK, there was no update when site checked other than PROCESSING. I was notified on 26th that order had shipped and received the order on the 28th. Let's face it, USPS mail is not moving that fast these days.”

Helpful Report

Posted 2 years ago

“CD in good condition but mailed too many ad’s!”

Helpful Report

Posted 2 years ago

“Got what I ordered and paid for. thanks.”

Helpful Report

Posted 2 years ago

“Some albums seem to be using voices other than the "real" singer. For example, the Tommy Edwards CD is either performed by a "substitute" or would be amateur. Vry disappointing, but recently we've heard lots of other obvious "substitute" imitators, especially in the "oldies" and the C&W song worlds. We played some of the songs from the CD we purchased vice with original albums, and Tommy Edwards CD is either an absolute fake or something destroyed original voice in the "update"CD, guess it's just all in the game, and tears fall. No more "new oldies from us.”

Helpful Report

Posted 2 years ago

“Changing passwords is a bit of a hassle but you shipped my item in a reasonable amount of time and your follow-ups are very good. Thank you. Brian”

Helpful Report

Posted 2 years ago

“Videos are great. Shipping is the pits. FedEx is the worst. I don't know why any company would use such a bad company. I can not believe I am saying this but the post office is a far better choice. Fed Ex losses packages in their own warehouses. Sometimes my Fed Ex package will sit in their Concord or their Kernersville up to a week before someone brings it to our house. FED EX is sooo bad I will often order from Amazon rather than OLDIES. They NEVER use FEDEX in my area they know better.”

Helpful Report

Posted 2 years ago

“The DVD came on time but the movie freezes in several places.”

Helpful Report

Posted 2 years ago

“Good website & efficient system, but seldom answers emails (even to 'Customer Support' !) about problems that arise, like missing items, credits etc.”

Helpful Report

Posted 2 years ago

“Good collection for a walk down R and B memory lane.”

Helpful Report

Posted 2 years ago

“Only ordered from here because they had a record I had been looking for for a long time. I decided to buy a couple of other records too but when my order arrived the rare record that originally made me place the order was missing. I wasn't informed that it was on backorder at checkout or that it would be shipped separately. I even distinctly remember refreshing the records page after I placed the order to confirm that I got the only available copy (the page went from 1 copy to out of stock after I completed my order). It was probably listed incorrectly. Pretty frustrating but I should be receiving a check in the mail for a refund soon (was told 10-14 days), just wish I had stuck to Discogs instead. Much easier, smoother experience. Customer service was helpful at least.”

Helpful Report

Posted 2 years ago

“Keep getting cracked cases”

Helpful Report

Posted 2 years ago

“I ordered, on behalf of my sister who does not order online, a CD from Oldies.com. It was a Christmas gift for her husband and yes, she was asking me to order this item on very short notice. I carefully checked the website WHEN I ORDERED to see if there was a mention of it not being received by Christmas. There was no such statement. It read that it would ship in 2-4 days. That was 12/21. I received an emailed acknowledgment of my order, stating that orders ship in 4 days (NOT 2-4 days). Also in that first email was a "PS". It told me that the item will not be received before Christmas. THAT INFO SHOULD HAVE BEEN ON THE WEBSITE. I had an exchange of emails with Oldies.com. Their emails were "regretful" but defensive. My last complaining email was not answered. I received the package in my mailbox on Monday, 12/27.”

Helpful Report

Posted 2 years ago

“Good news🙂received order fairly quickly. Bad news☹ 2 of the 3 albums were warped beyond playability.”

Helpful Report

Posted 2 years ago

“It came two days later than it said it was supposed to, but it’s okay and it still came pretty fast. Great mug, but some of the paint on the mug was a little chipped”

Helpful Report

Posted 2 years ago

“Some great songs but too many space fillers.”

Helpful Report

Posted 2 years ago

“I asked to cancel one item , sent , charged for two, not pleased!!!!!!!!!!”

Helpful Report

Posted 2 years ago

“I thought I was ordering a vinyl record, but I got a CD that I could have bought at a local store. Not their fault, it's mine. I should have read the fine print closer. The order was delivered quickly and arrived undamaged. However, I am going to have to pay postage to return it and get my money back.”

Helpful Report

Posted 2 years ago

OLDIES.com is rated 4.7 based on 17,993 reviews