“Ordered toilet seat from Beautylark (the seller)through your company.Sent it back because it didn't fit.Took my money quickly enough but doesn't seem to want to refund me now. Cost me just over £31 in total,and your response is to file a dispute with PayPal.That,s not who my dispute is with You should be responsible for the sellers you let advertise with you.Instead you're just sending me emails that you'll contact relevant person,but clearly someone is not giving a damn whether I get a refund or not.I will NEVER use your company again Not a patch on Amazon.”
“Cannot praise this company highly enough. I ordered mugs, received in record time, securely boxed marked fragile, they were boxed in bubble wrap plus writing was perfect. Have no connections to this firm. I will have no hesitation ordering more from this company Thank you so much.”
“Have placed two orders with different sellers. The first one goods damaged and communication and refund has been difficult. Second order cancelled after payment as item out of stock and no response to communication and no refund. This is not good and there seems to be nothing for onbuy to intervene and help resolve. Once these issues are sorted I will not be using onbuy again.”
“I was very happy as I obtained a product I wanted and couldn’t find. Product arrived promptly. First time I used the site so was a bit nervous but happy I wasn’t ripped off.”
“first time using OnBuy and was pleasantly surprised good choice and the best price I could find for my garden trolley . It was delivered in good time and well packed”
“So hard to find a portaloo high enough for older people. On Buy sells the perfect one.Also packed sturdily for transit and a speedy delivery. Good value for money too.We are so 😊 grateful.Thankyou so much.”
“Received my product today, excellent service and delivered early, disappointed user instruction not received in English, contacted seller but no reply as yet, thanks for your part, Doug”
“Never heard of this site before but it is a lot better and cheaper than another well known site which most people have used including myself. Now time to give smaller businesses a chance to get on the market place.I have already told my family and friends how happy I was with the sevice”
