One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,179 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service on the phone, very helpful man, thank you”

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Posted 2 years ago

“Flat battery,had me going in no time even telephoned round to find me a battery. Great service”

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Posted 2 years ago

“The absolute bare minimum, and not even that. The breakdown man was miserable and completely unhelpful. I have hound better, cheaper insurance and far better breakdown cover.”

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Posted 2 years ago

“Excellent service, I had a flat battery and had to get to the airport. The mechanic turned up within half an hour and had me on the road, so helpful”

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Posted 2 years ago

“Response time very good. Knowledgeable. Friendly very helpful. Going extra mile to help me with problem. Nothing to much trouble. Excellent customer service and helpfulness friendliness expertise.”

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Posted 2 years ago

“Arrived super fast and sorted the car out in minutes... brilliant service”

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Posted 2 years ago

“Excellent service Breakdown Mechanic was very helpful and knowledgeable”

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Posted 2 years ago

“Amazing service! On time and very helpful!”

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Posted 2 years ago

“Your service was excellent. My call answered quickly. I had a flat battery outside St Barts Hospital in Smithfield, Assistance came within an hour.Saved me getting a PCN as I was on a double yellow line, I would recommend One Call as the best break down service I have ever used,”

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Posted 2 years ago

“Prompt response from One Call but unfortunately the recovery was not so good. Rather than being recovered to the repair garage as expected we were towed a few miles to the recovery garage and then left to our own devices. There was no concern from the driver about where we would go but our daughter lives in the Peak District and she collected us. Our vehicle was delivered the following day.”

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Posted 2 years ago

“The breakdown recovery driver was fantastic”

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Posted 2 years ago

“They was very helpful”

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Posted 2 years ago

“Ray attended my call out. He phoned ahead to let me know how long he would be. He inspected every possibility before arriving at the problem with my battery. He then followed me to the nearest Halfords to make sure I made it. He is a very helpful lovely man.”

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Posted 2 years ago

“Very quick to respond - got me going so could get home. Had trouble with portal. So phoned again and they did all for me - 2nd operator very helpful.”

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Posted 2 years ago

“Everyone very helpful- Cheerful rescue man- Not an emergency so time didn’t matter”

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Posted 2 years ago

“Friendly helpful service. Worth taking out the gold breakdown insurance...2 years now. Good car insurance company.”

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Posted 2 years ago

“Leanne was very helpful , I had a problem when paying the excess on the recovery ,it wouldn’t go through . Great customer service.”

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Posted 2 years ago

“I Called "One Call" breakdown home start today they unable to fix the problem today as My own garage cannot accept my car through The OneCall "Recovery Service" till next week So after a discussion with the "One Call" representative they will allow me to get the recovery done next week from home, when my garage can repair the problem So disappointed it couldn't be repaired today at the roadside but I was very pleased with the service and attention received today from your company and hopefully it will be recovered next week to my garage Many thanks John whittamore”

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Posted 2 years ago

“Handler gave wrong breakdown address to recovery driver Got to me on time fixed problem Phoned me to find me I was upset about the wrong instructions Recovery driver said he gets it all the time and well if that's the case why not phone the person to confirm where I am instead of being mouthy to me I did get upset and agreed with him in the end but he should deal with it better as am the one sitting in the freezing cold And said do you want me to fix it or not it is what it is in future he should phone and confirm the breakdown where abouts Handler must do better??”

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Posted 2 years ago

“Great to get a link to see where recovery truck was. Gave real piece of mind. Beeches recovery were excellent. Sebastian came out first to review the vehicle. Very knowledgable and clam. Vehicle couldn’t be fixed but we were at at running camp with my daughter so was keen to stay the day so she could complete it. One call would not “pre book” a recovery truck, but Sebastian asked his control room and they sorted it out with one call - that’s customer service Mick came right on time, quick and friendly. Got us home safe and well”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 2,179 reviews