One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,439 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tony arrived in good time, earlier than anticipated and was enormously helpful; beyond expectations. Not only was he very affable but extremely professional and efficient, recognising the problem immediately and dealing with it promptly. He was a delight to meet and I am very assured by his work. Couldn't be better.”

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Posted 2 years ago

“Very helpful on the phone, understood the situation and gave straight forward advice/info. Hopefully get picked up when they say 🤞”

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Posted 2 years ago

“I spoke to Leanne she was amazing sorting the breakdown recovery out for me”

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Posted 2 years ago

“My replacement windscreen was booked in at a time & place that suited my circumstances. Leanne was very helpful.”

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Posted 2 years ago

“When we called for assistance it was really easy to sort out. All of the staff especially Leanne were really helpful, the only negative was that the actually company that were coming to collect our car were running late and we did not receive an update from them but I called one call and Leanne quickly gave us an update😊😊”

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Posted 2 years ago

“I wasn't hopeful on phone call & recovery going well. Everything went spot on Local lad knew he's stuff advised where to take my car for a Quick repair”

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Posted 2 years ago

“Great service exceeded expectations !”

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Posted 2 years ago

“Very friendly and professional service”

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Posted 2 years ago

“Speedy and professional service and very polite and helpful”

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Posted 2 years ago

“On line portal did not work- and agent insisted that I booked into a garage and be recovered to that while all that was needed was a battery boost. He also said he would hold the call until I got back to him - he didn’t”

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Posted 2 years ago

“Shocking, did everything they could you defer me away. The person who answered the phone was so unhelpful. Hung up on me and wanted £20.00 to come out, so the recovery is basically worth nothing. No duty of care and no interest in a customer being stranded. This is the 2nd time this has happened and they left me for over 4 hours last time and in the end I had to get someone else to collect me.”

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Posted 2 years ago

“""”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“Very efficient and professional,”

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Posted 2 years ago

“Quick response and issue sorted - it less than an hour from the time reported to problem solved.”

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Posted 2 years ago

“My car had come to a halt in the middle of the road just after crossing Tower Bridge in London. It was late at night and pouring with rain. So I was so pleased with the way my call was handled and even happier with the fact that the agent arrived nearly an hour earlier than the estimated time given. Excellent.”

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Posted 2 years ago

“Customer care was 100%”

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Posted 2 years ago

“First class …quick very knowledgeable and very helpful…friendly and polite…thank you George .”

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Posted 2 years ago

“Thank you to Leanne, I was very stressed and anxious and she calmed me down and dealt with my breakdown professionally and quickly and patiently and kindly.”

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Posted 2 years ago

“It seems impossible to contact you I have tried four telephone numbers and tried various emails all without success. I have sent proof of my no claims discount to your offices in doncaster. I have spent literately hours trying to contact you.”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 2,439 reviews