One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,984 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan from Ghost Recovery was most excellent professional and discussed his way through the fault finding. 5 Star Dan. Nevertheless when contact live chat 1 call absolutely useless did not understand my messages and fobbed me off to a telephone number which held me in a queue.....”

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Posted 3 years ago

“Quick and easy. I was advised it may take up to 180 mins before collection. However, while I was being told this, my was ringing by the breakdown guy to say he was approaching the back of van, and would I like to return to the van”

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Posted 3 years ago

“Initial contact made with a phone call which initiated a text message being received which then required a Web based series of questions. A call was then received and only at that point was the recovery service dispatched. This all took 25 minutes. It all worked with no problem but rather long winded. Cannot fault GRS recovery who transported us home.”

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Posted 3 years ago

“Excellent service the lady who took my call regarding my breakdown was very efficient and recovery Chap Brilliant and so reassuring .”

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Posted 3 years ago

“Excellent service at a very stressful time, caring and understanding 👍”

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Posted 3 years ago

“broke down not far from home in a supermarket, car was looked at very quickly and being repaired the next day so very pleased.”

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Posted 3 years ago

“I broke down at North bound M5 service station, the service I had was brilliant and the recovery man Jack who works for Auto Support Strensham was an absolut brilliant laugh 👌👍”

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Posted 3 years ago

“Very quick service just waiting for the repair, very impressed by kindness shown”

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Posted 3 years ago

“Smart efficient polite and courteous. Well done.”

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Posted 3 years ago

“Excellent service and very, very quick. Recovery man was fantastic. Highly recommended! Thank you.”

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Posted 4 years ago

“I have problems with the battery not getting enough mileage to charge it and I have had to call for help. On each occasion the service has been prompt and effective. On Saturday the man who helped gave me some excellent tips. One I have already implemented is to add premium diesel from time to time to improve cleanliness and performance of the engine. Thanks folks!”

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Posted 4 years ago

“First class service when my car had engine fault on M18 they kept me informed right through the recovery which was handled very quickly by ref:sw6 and was off the motorway within half an hour”

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Posted 4 years ago

“Quick assistance, friendly knowledgeable recovery agent who fixed the problem there and then!”

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Posted 4 years ago

“Called breakdown (username BP2) was the a operator who was very reassuring & asked if safe etc... Advised regarding the timeframe for the recovery service - text message to update following the call (2 mins). Offered to call anyone. Very comprehensive.”

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Posted 4 years ago

“Great professional service from start to finish, Thank you all for coming to our rescue!”

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Posted 4 years ago

“Car recovered and then taken to my garage all within 90 minutes, One Call were very professional and efficient as well as friendly and sympathetic. Thank you.”

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Posted 4 years ago

“Efficient and friendly”

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Posted 4 years ago

“Very helpful advisor when I phoned for rescue. Quickly sorted the responce for me in a very calm manner. Only waited 40 minutes for recovery. Recovery driver was very good and very professional. Highly recommend.”

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Posted 4 years ago

“Very friendly and helpful service from both the customer service and the breakdown”

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Posted 4 years ago

“Brad (BP2) was very helpful.”

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Posted 4 years ago

One Call Rescue is rated 4.6 based on 1,984 reviews