One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,189 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient and very polite”

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Posted 2 years ago

“I had broken down and One Call came to the rescue . The breakdown lorry came just after 2 hours . The young man was polite and efficient.”

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Posted 2 years ago

“The mechanic who attended my breakdown arrived well before expected time,was very professional and so very helpful and courteous,cannot praise him enough”

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Posted 2 years ago

“Excellent recovery. Felt very well looked after. Thank you”

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Posted 2 years ago

“Extremely helpful, polite, and patient, about the difficulties of parking.”

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Posted 2 years ago

“John today was very helpful re my cracked windscreen .Sorted it quickly . Auto windscreen not so good ...came and went 2 weeks ago ...weather too bad. Ended up going to local garage to get it sorted .”

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Posted 2 years ago

“Easy to use website. I was able to complete the online form very easily and received a call back from an operator who also kept me updated on progress. The ability to track the recovery vehicle was very helpful.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“Professional and arrived a good hour before expected 😀 👏”

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Posted 2 years ago

“Quick easy to report breakdown and quick response time”

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Posted 2 years ago

“A positive reaction to my problem by the One Call rep and a positive response from the roadside agent meant that by 4pm a new battery had been fitted and the computerised glitches sorted and reset. Thank you.”

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Posted 2 years ago

“Excellent service to recover my van. Logged my breakdown at 10am, and received a text to say the recovery vehicle would be with me at 11.30am. Thanks also to the local recovery team, who then contacted me to say they would be with me at 10.45am. Vehicle collected and taken to the garage of my choice to be repaired. It couldn't have gone any better in this instance.”

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Posted 2 years ago

“Quick response and clear communication- first class.”

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Posted 2 years ago

“Very easy to use on the account to report breakdown and recovery driver turned up in under an hour”

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Posted 2 years ago

“Very friendly helpful driver.”

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Posted 2 years ago

“Very quick turnaround, my wife broke down so I arranged it all online, and they arrived within 30 minutes. Also dropped the vehicle to our garage of choice”

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Posted 2 years ago

“Excellent fast and thorough response to breakdown call out”

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Posted 2 years ago

“Excellent service and the difficult vehicle recovery went smoothly and according to plan. Many thanks.”

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Posted 2 years ago

“The breakdown truck arrived in less than 30 minutes and the mechanic was helpful, polite and very professional. My only niggle was with the call centre message which was far too long at a very frazzled time. Continually trying to point to the internet for a breakdown is plain ridiculous. Not everyone has internet access 24/7 and some people remain technophobes - particularly seniors”

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Posted 2 years ago

“Helpful friendly staff”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 2,189 reviews