One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,982 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very rapid response and problem sorted quickly.”

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Posted 2 years ago

“Efficient and polite, gave me all the information I needed.”

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Posted 2 years ago

“Service vgery good. Driver Anthony excellent”

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Posted 2 years ago

“One call were very professional and my time at the side of the road was made easier by being able to track the breakdown truck so thank you regards Michael adamson”

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Posted 2 years ago

“Prompt and helpful contact maintained by breakdown driver.”

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Posted 2 years ago

“Very quick service. The website worked well. And we were picked up earlier than expected, which is always a bonus.”

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Posted 2 years ago

“After a little bit anxious about my car battery being completely flat and my friend not being able to keep it charged while I was abroad, I was reassured by Leanne at customer services that someone would come out. Mark the call out mechanic recovery was with me within the hour as it said he would be and, got his charger on my battery and, hey presto she fired up. Really friendly chap and gave me good advice as to how keep it charging for a while. Even though I had to pay £20 for the mechanic call out, it was definitely worth it as I didn't have the home recovery option. I took my car for a long drive and now she's purring soundly again. Thanks Mark and One Call Rescue for such efficiency and promptness!”

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Posted 2 years ago

“Good service came out on time and got me going”

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Posted 2 years ago

“Speedy efficient service.”

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Posted 2 years ago

“Took just over an hour to get to me and recovered car back home for me. Driver friendly and efficient. Very happy 😊”

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Posted 2 years ago

“extremely happy, because it is easy to get in touch with a living breathing person. Service is swift and resolves issue, ie approach is solution focused. What was also nice, was that Chris arrived, and actually managed to jumpstart my car, so I could drive it to the chosen garage. Chris was also so kind as to escort me on the way in case I encountered any problems. Ever so grateful.”

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Posted 2 years ago

“Was with me within 10 minutes of calling. Had them out twice now and both times staff have been friendly and helpful and given advice. Would definitely use again and highly recommend”

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Posted 2 years ago

“A very helpful guy.”

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Posted 2 years ago

“Very helpful prefered speaking to a human being than using app Stress free”

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Posted 2 years ago

“These guys knew i was in trouble. They had no one avaible to get me home that far. 20 minutes later they found a superb recovery driver to send to my aid! Quite obviously these guys put it in for me. I'm extremely grateful. Thank you all involed.”

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Posted 2 years ago

“Lovely man, very had a great conversation with him very helpful, taking this all the way home”

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Posted 2 years ago

“Very good service from start to finish. The tracking app was particularly useful so that I could track the progress of the breakdown truck to my position. The service from the breakdown guy (sorry didnt note his name) was professional and trouble free. I was fortunate to have a smart phone and reasonable 4G signal as the text from the call centre sent me to the OneCall website to enter details. Not sure what happens if you don't have that facility. The operator appeared to assume that I did and didn't offer an alternative; not a problem on this occasion though.”

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Posted 2 years ago

“Christopher arrived promptly as arranged by the lady who took my call. He also rang me up and arrived at rhe time he specified. He was polite and professional and diagnosed what is wrong with my car. It will neet a starter motor and the battery was flat.”

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Posted 2 years ago

“Excellent service all the way from beginning to end”

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Posted 2 years ago

“Excellent ! The lady who took my call processed my claim very quickly & I received a text confirming eta of about 2 hours. Andy the driver then phoned me & said he would be with me in 90 minutes. The speed of the response was VERY impressive! Andy arrived, loaded my car & took it to the garage I requested. I found the whole service to be AWESOME !!!!”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,982 reviews