One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,982 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call was answered promptly, staff were friendly and helpful, good communications and recovery vehicle arrived sooner than expected.”

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Posted 2 years ago

“From the first phone call answered by John, to the pick up of the vehicle everything was handled in a very professional and caring manner. Ralph from Regal Rescue was exceptional.”

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Posted 2 years ago

“I rang up and was helped efficiently and the call centre staff were very helpful and professional. I had a really good experience as the situation was really stressful. My car was attended to quickly!!”

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Posted 2 years ago

“Very helpful. Quick service.thanks”

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Posted 2 years ago

“Super easy to log the initial issue, user friendly website. Followed by a call from an agent really quickly and recovery was arranged. Easy and quick, could not ask for more!”

One Call Rescue 5 star review on 14th January 2023

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Posted 2 years ago

“Great service from Leanne Warren, she went above & beyond to make sure my recovery driver arrived promptly on a cold, dark & rainy night-thankyou”

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Posted 2 years ago

“Excellent service. Leanne was really helpful at the call centre.”

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Posted 2 years ago

“First time using One Call rescue today and very impressed. Call answered quickly by a very helpful chap, the mechanic arrived in far less than the predicted time and sorted the car out fast too. Thoroughly recommend.”

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Posted 2 years ago

“Quick, efficient and reliable that's how I rate my service. I spoke to Leanne in breakdown made me feel at ease and made sure everything was under control and sorted. Thank you!”

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Posted 2 years ago

“They responded very quickly”

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Posted 2 years ago

“A delightful and helpful driver who managed to find us up our inaccessible lane, and managed to get my little car off the verge and to the garage in Storrington. It was a shame that one driver swerved too close and ran over his bollards, but considering the awful monsoon weather the driver managed exceptionally well.”

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Posted 2 years ago

“The initial doing everything at the beginning by text was a bit stressful But the updates and repair was excellent.waited 80 minutes”

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Posted 2 years ago

“Very helpful, even the woman on the telephone”

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Posted 2 years ago

“They were quick getting to me and I was on the road very quickly . Very nice man . Polite .”

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Posted 2 years ago

“Brilliant service with me within 20 minutes, sorted problem and gave good advice Thank you”

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Posted 2 years ago

“HELPFUL CALL CENTRE AND A SPEEDY AND RESPONSE TO MY EMERGENCY CALL OUT”

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Posted 2 years ago

“Was there when they said they would be . Mechanic fixed my car within minutes and gave me some advice on what to do going forward . He was smart and polite a credit to you”

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Posted 2 years ago

“Very prompt service, good communication throughout the process.”

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Posted 2 years ago

“CUSTOMER SERVICE WAS EXCELLENT, VERY HELPFUL AND EFFICIENT THE BREAKDOWN RECOVERY ITSELF WAS GREAT TOO, KEPT INFORMED AND THOROUGH CHECK OF MY BATTERY”

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Posted 2 years ago

“CUSTOMER SERVICE WAS EXCELLENT, VERY HELPFUL AND EFFICIENT THE BREAKDOWN RECOVERY ITSELF WAS GREAT TOO, KEPT INFORMED AND THOROUGH CHECK OF MY BATTERY”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,982 reviews